Jennifer Laurie, the new Ombuds for the private university in Waterloo, ON, reported that 41 individuals were assisted by her office in the 2008-09 academic year. In four of the cases, some type of intervention beyond providing information or advice was required. These involved mediation or required an altered course of action by the University. (WLU Ombuds 2008-09 Report.)
Related post: Wilfrid Laurier University Hires Ombuds.