Vicky Brown, who founded the UCF Ombuds Office in 1994, is profiled in the campus newspaper. Brown explains that a primary objective is identifying options for her visitors. "If you come here with a huge problem, I can help break it down in several parts," she said. "I can help you imagine different outcomes if you don't know which way to go."
Brown says she enjoys her work, but that there is no typical day. Although she will work with a wide range of issues, Brown said she does not discuss collective bargaining, tenure or sexual harassment matters. Unlike many Organizational Ombuds, she does respond to concerns at home and on the weekends. (Central Florida Future.)