Nancy G. Dodd, the University Ombuds for MSU, says that she handled 90 cases in 2009-10, a 29% increase over the prior year. Dodd found that number and percentage of visitors who are professional employees continued to trend higher. She theorizes that this is due to changes in the economy that have reduced job security for staff.
The MSU Ombuds Office has been in place for eight years. Over that time, Dodd has seen the number of cases grow from just 10 in the first year. The office is on a trajectory to have at least 100 cases in the 2010-2011 year, a continuing sign of the perceived need for such a service for faculty and staff. (MSU Ombuds Report 2009-10.)
Related post: Montana State University Posts Annual Report.