December 10, 2010

2-1-1 as a Resource for Visitor Needs Beyond the Ombuds' Scope of Services

In his latest post at the Organizational Ombudsman Blog, Clayton Gilman explains the benefits of the 211 information and referral service. Gilman says that the program has been very effective and helpful as a one stop resource for any community in the USA where community services are now needed in the aftermath of a failed negotiation or life threatening event.

The United Way supported program provides free and confidential information and referrals to local health and human services such as
  • Basic Human Needs Resources
  • Physical and Mental Health Resources
  • Employment Support
  • Support for Older Americans and Persons with Disabilities
  • Support for Children, Youth and Families
The website will identify the closest 211 service for any community in the US. This is a valuable resource for Ombuds and everyone providing assistance to distressed individuals. (Organizational Ombudsman Blog;

Prior posts about Gilman's OO Blog.

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