The FDIC is hiring an Ombudsman Specialist to work in Arlington, VA. The position responds to customer inquiries received by the FDIC Office of the Ombudsman, which serves as an independent, neutral, and confidential resource and liaison for the banking industry and the general public.
Applicants must have experience with problem resolution assistance across organizational boundaries; researching factual issues; participating in policy review, program planning, and/or analysis work; and other administrative tasks. The position pays $ $70,514 to $128,960 per year and applications are due by November 17, 2011. (Federal Government Jobs, Job Ann. No.: 2011-HQ-0091.)