If a university is to thrive and be responsive to a diverse set of voices, it is well advised to have an ombudsman office to assist the university leadership in fulfilling its missions—with all of its constituencies, also internationally.
Ombudsman services “humanize” institutions for many constituents. The existence of an ombudsman sends the message that the institution cares about its people and recognizes the value of providing informal dispute resolution for members of the campus and the international community.Leidenfrost has organized meetings of the European Network for Ombudsmen in Higher Education (ENOHE) since 2006. (Scientific Research Publishing.)
Related posts: New Austrian Law Secures Status of Student Ombuds; European Network of Ombudsmen in Higher Education Seeks Feedback. ENOHE Newsletter Marks Decennial.