Ombuds Case Numbers Grow at Northern Illinois University

In a report presented last week, NIU Ombuds Sarah Klaper said that 604 individuals who visited her office from May 2013 to May 2014, a 32% increase from the prior year.  In fact, Klaper said that the actual number of cases should be much higher.  “In my day-to-day work life, I talk with people as I go across campus,” Klaper said in the report. 

“People stop me in hallways, at receptions, at meetings, at lunch, [etcetera] to discuss pending issues, even very serious concerns that take a significant amount of time to address.”  She said that she is working on a way to track these additional cases.  (Northern Star.)

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