Here's a snip:
AEI ombuds programs [properly aligned, embedded, and integrated] also aid organizations to live their espoused values, including being both ethical and safe. For example, UTC’s Ombudsman Steve Cordery estimates the ombuds function is responsible for up to 25% of the serious cases in their compliance system. Eaton Corporation, a Corporate Responsibility magazine 2013 top 10 “Best Corporate Citizen,” sites their program as a key tool for assuring they “Do Business Right.” Data from another Fortune 100 company in energy services has shown that facility-specific use of the ombuds function correlates with higher safety and lower time-loss injury scores.(Ethical Systems Blog.)
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