Nora Farrell, the Ryerson Ombudsperson, reports that her office received 520 concerns in the last academic year, a rebound of nearly 8% from 2013-14. The focus of Farrell's annual report is not on the numbers, but on the recommendations for system-wide improvements, including updates from stakeholders on past recommendations.
She also provides an overview of the new oversight role of the Ontario Ombudsman. Gemma Kerr, the Interim Assistant Ombudsperson, also assisted in the preparation of the report.. (Ryerson Ombuds 2014-15 Report.)
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