The University of California Davis is hiring two full-time Associate Ombuds. One will replace an employee who recently left, Lisa Brodkey, and the other position will be designated primarily to the UC Davis Medical Center. Both will report to the Campus Ombuds, Katherine Greenwood.
May 22, 2017
UO has opened a search for an Assistant Ombuds and Director of Conflict Resolution Services. The full-time position will provide Ombuds services, primarily to students, and direct a conflict resolution program. This position works under the direction and supervision of the University Ombudsperson, Brett Harris, with dotted line reporting to the Office of the Dean of Students. When filled, the position will increase the size of the Ombuds Office and move the student conflict resolution program away from the Dean of Students office.
May 19, 2017
The progressive public interest association is hiring its first Ombudsperson for a two-year appointment. According to an internal announcement, "The National Lawyers Guild has recently decided to appoint an Ombudsperson to assist the organization with managing complaints and unresolved conflict that arises in Guild spaces." Although the NLG Ombuds is independent, neutral, and confidential, it is designated as an agent for notice and has a contractual duty to notify leadership of complaints within five days.
The private university in New York City has appointed Ann-Louise Shapiro as its next Faculty and Staff Ombuds. Shapiro has been a professor at The New School's Lang College and also served as dean. Previously, she was a professor at Wesleyan University where she taught social research. She is a specialist in the social and cultural history of modern Paris.
May 18, 2017
May 17, 2017
The Forum of Canadian Ombudsman and Osgoode Professional Development (of Osgoode Hall Law School, York University) will offer their certificate program, Essentials for Ombuds, September 25-29, 2017 in downtown Toronto.
May 16, 2017
The managed behavioral health organization is hiring an Ombudsperson to provide confidential, neutral assistance to members from its office in Miami. "The Ombudsperson advocates for fairness, serves as a source of information and support, acts as a liaison among stakeholders, and supports risk management for Beacon." The duties are primarily those of an Organizational Ombuds, but also incorporate some duties that are similar to those of a Classical Healthcare Ombuds.
The New Jersey Judiciary Ombudsman Program is seeking an unpaid intern for a one-semester commitment. Interns will assist the Ombuds explaining how to complete court forms and explaining court procedures, referring court users to services and resources, and helping litigants utilize with various Family Court matters, Landlord/Tenant issues, Small Claims matters and/or criminal expungements. The position is open only to students. (GovernmentJobs; NJ Courts Ombuds.)
Montgomery College's Ombuds, Julie Schwartz Weber, has started a regular column in the campus newsletter. She aims to provide conflict resolution and Ombuds information, and will respond to reader suggestions. The first column focuses on the parameters of her confidentiality (which follow IOA standards). (Inside MC.)
May 15, 2017
The public university in Orem is hiring a full-time Ombudsperson. The position will serve as the Ombuds for the campus community, including about 33,000 students. Previously, the position was part-time and served only students. Maren Turnidge has been the UVU Ombuds since 2013.
Last week a task force appointed by the Syracuse University Chancellor on Friday released a report making 18 recommendations to improve campus diversity and inclusion. One recommendation called for the implementation of an IOA-compliance Ombuds program:
May 12, 2017
The United Nations Ombudsman and Mediation Services is hiring a temporary Conflict Resolution Officer in Entebbe. The position will provide Ombuds and conflict resolution services to UN staff in the region including UNMISS, UNAMID, UNISFA, and RSCE. (The posting does not state the duration of the appointment.)
May 11, 2017
The United Nations' global development network seeks proposals for Conflict Resolution On-Call Expert. The position reports to the Office of the Ombudsman for UN Funds and Programmes and provides Ombuds and dispute resolution services to staff members and non-staff personnel of the UN Funds and Programmes (including UNDP, UNFPA, UNICEF, UNOPS and UN Women). The contract position is "home based" for for up to three years and starts June 15, 2017. Some travel is required.
The Canadian financial services company and wholly-owned subsidiary of Rogers Communications is hiring a Deputy Ombudsperson for a 12-month maternity leave coverage. Reporting to Rogers Ombudsperson, the position works with customers and regulators, and "ensures that the integrity of the office is maintained through independence, fair process, neutrality, impartiality, confidentiality and timely attention to resolution of issues."
Wake Technical Community College's new Ombuds, Jerry Nuesell, recently wandered the campus with a video crew to ask students if they knew what he does. The short piece is humorous and engaging and includes a good overview of the Ombuds Office. (YouTube.)
May 10, 2017
The state education agency is hiring an Education Associate (Ombudsman) to work with parents of students with disabilities and school districts and other state agencies. According to the SCDE Ombuds website, each case is handled, "with confidentiality, neutrality, informality, and independence." (Wanda Davis established the position last spring.) The position is located in the Office of Special Education Services in Columbia, SC.
The international non-profit organization for News Ombuds and Readers' Representatives will hold its annual conference in Chennai, Tamil Nadu, India October 22-25, 2017. David Levy, Director of the Reuters Institute for the study of Journalism at Oxford will offer a keynote on public trust in the media. (ONO Conf Info.)
Labels: Other Ombuds
May 09, 2017
The public university in downtown Denver has opened a search for an Ombuds Officer. The position reports administratively to the Associate to the President for Diversity and practices to IOA standards. The MSU Ombuds serves faculty, staff, administrators, student-employees and external stakeholders.
The commercial case management system for ADR programs has added IOA reporting categories to increase the utility for Ombuds offices. Caseload Manager says that it is used by over 140 ADR programs, including the Ombuds offices at ICANN and South Texas College. The cost for Caseload Manager is $1,750 for multiple users, plus a monthly or annual subscription that depends on the number of new cases. (Caseload Manager for Ombuds.)
May 08, 2017
The academic health center in Galveston has appointed Cary W. Cooper as its next Faculty Ombudsperson. Cooper is an Adjunct Faculty member, having retired in 2013 as Vice President and Dean of the Graduate School of Biomedical Sciences. As Ombuds, he will work with faculty on a part-time basis.
May 04, 2017
The global foods conglomerate has named Debby Hyde to its Ombuds Office. Hyde has been VP of Personnel & Organization in Mars' Chicago office for the past seven years. Her experience includes nearly two decades in HR with Mars' subsidiary and gum maker, Wrigley, in the UK, Hong Kong, and Germany. (LinkedIn.)
May 03, 2017
The federally chartered and funded not-for-profit has called for the creation of an Ombuds program for amateur sports in Canada. The report, "Closing the Loop - A Proposal for a Sport Ombuds in Canada," is based on a nationwide survey, focus group discussions, and individual consultations with hundreds of athletes, coaches, volunteers, parents, officials and staff members.
May 02, 2017
Michigan State University is set to host the 15th Annual Summer Academic Ombuds Meeting June 26-27 at Michigan State University. "The Summer Meeting provides an opportunity for academic ombuds to become better acquainted, to share concerns unique to our professional environments, and to support and learn from each other’s experiences in a relatively-intimate, informal setting." The conference is preceded by a workshop for new academic Ombuds.
May 01, 2017
The Michigan State University Office of the Ombudsperson (Robert Caldwell and Shannon Burton) will host the third annual meeting of higher education Ombuds on Monday, June 26, 2017. Here's the agenda:
The Law Society of British Columbia’s Practice Advice department is seeking a Staff Lawyer in a combined Practice Advisor/Equity Ombudsperson role. The Ombuds work provides confidential advice, information and assistance to lawyers, staff and students on issues of discrimination or harassment in the context of the practice of law, including developing related practice support resource materials. The full-time, permanent position is based in Vancouver.
The International Ombudsman Association selected two recipients to to receive financial support to attend IOA's 12th Annual Conference in Minneapolis, Minnesota last week: Kouame Noel Adjoumani and Elizabeth Hodges. The scholarships are intended to support introductory IOA training and recognize individuals who mmay be instrumental in the advancement of the organizational ombudsman profession outside of the United States and Canada.
As the private university in Boston continues its search for a new president, plans for a new Ombuds Office have been put on hold. Over a year ago, a diversity task force made several recommendations including the appointment of the first Ombuds. Committee members have acknowledged that the decision is ultimately up to the next president. However, the presidential search process has only just begun. (Suffolk Journal.)