June 19, 2017

International Ombudsman Association Releases 2015 Compensation Report

IOA has published the results of a survey of Ombuds compensation, including salary, bonus, and budget information.  The report is meant to supplement a survey of Ombuds practices released earlier this year.  Members of the professional association were queried in 2016 about compensation rates in 2015.  

Here's the IOA summary:
The 2015 IOA salary survey (data collected in 2016) reports information from members of a relatively young profession — a profession where effectiveness and importance to the bottom line are being widely studied. This survey brings together many different variables and reflects compensation offered by a variety of employers who appear to use somewhat different salary equity criteria. With respect to response rate and the reporting of salary data in this report, please note that to protect the anonymity of participants, salary data are not shown in categories where there were only a few respondents. We would like to advise the reader to interpret this survey report with appropriate care. IOA invited and included members and associate members of IOA who were practicing ombuds as of December 31, 2015, to participate in the survey. 
The report costs $50 for the public or $25 for members.  (IOA Store.)

Related posts: IOA Completes Ombuds Compensation Survey; International Ombudsman Association Publishes 2014 Annual Report; IOA Annual Report: Association Builds on Strategic Plan in 2015; IOA Belt Tightening Means Fewer Meals at Annual Conference; IOA Announces Agenda for Minneapolis Conference; International Ombudsman Association Announces 2017 Board Election Results; IOA Publishes Survey of Ombuds Practices.


  1. So, to recap:
    1. We have to pay for something that was previously free;
    2. The data is already two years old;
    3. The data come from only a subset of the profession (IOA members who chose to respond); and
    4. Not even a summary or indication of types of data is available.
    I'm guessing that the market for this product is pretty small.
    Even a few tweaks would help. How about an executive summary? Are there any significant or interesting observations on the data? How about a press release?
    -Angry Ombuds

    1. I agree with these complaints. Mostly, I would appreciate some general information about the results that might make HR interested in buying the full report.