Arizona's most populous county is hiring its next Ombudsman's Office Director. This is an External Ombuds position that follows IOA standards. "This position is an opportunity to be a part of a collaborative and empowering team that supports the citizens of the 4th largest county in the nation by enhancing customer engagement with Maricopa County government and fostering public servant leadership principles across departments to improve service delivery, transparency, and public trust." Kathryn Garcia has held the position for the past two years.
Applicants must have a bachelor's degree in business administration, public administration, communications, political science, or related field; and six years of responsible experience managing public meetings, working with customers on complex issues, managing projects and process improvement initiatives, and facilitating negotiations and conflict resolution through dialogue (with at least two years in a supervisory capacity). Preferred qualifications also include training or certifications in mediation, negotiation, conciliation, or ADR; and affiliation with the International Ombudsman Association. The position pays $84,240-$136,136 and applications are due December 24, 2018. (GovernmentJobs.)