The FCO Biennial Conference takes place Sunday, May 27 through Tuesday, May 29, 2007, in Montreal. The theme of the 3rd Biennial Conference of the Forum, "Unique Solutions to Universal Problems," is an invitation to examine what is universal in the problems dealt with by ombudsmen and what is particular. The program includes new ombuds training and multiple sessions on apologies and dealing with difficult behaviors. It's not too late to register. (FCO Conf Info.)
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