Don't Send That Angry Email

Publisher, CEO and blogger, Michael Hyatt looks back with regret on a meticulous 14-page email diatribe and the lessons learned:

• Cool down;
• Talk it out;
• Write a response;
• Do your homework;
• Schedule a meeting; and
• Admit your mistakes.

Savvy advice as our visitors and we rely increasingly on electronic communications. (From Where I Sit via Lifehacker.)