- Organizational Ombuds Are Different Than Classical Ombuds
- The ABA Has Endorsed Ombuds
- Ombuds Assert Their Communications are Privileged
- Ombuds Protect Their Independence
- Ombuds are Neutral and Impartial
- Ombuds Avoid Formal Processes
- Ombuds are Increasing in Number
- Ombuds Don’t Keep Records
- Ombuds Are Not Agents for Notice
- Ombuds Provide Upward Feedback
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