The International Ombudsman Association will offer its introductory training program, "Ombuds 101," at UNESCO in Paris, France, on June 16-17, 2008. The interactive program is held over 2 days and covers the basic functions and skills of an ombudsman program in an organizational context. June 18-19, IOA offers a specialized course "Conflict Resolution," designed to view conflict as an opportunity to make us more effective as agents of positive change, primarily in the workplace, but in other settings as well. Both courses are taught in English. The courses cost $1,095 and and $900 before the early bird deadline of May 2. (Training Info.)
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