Jim Augustine marked his second anniversary as the University Ombuds at USC with his second annual report. During the year ended August 14, 2008, Augustine met with some 53 faculty visitors (with 107 contacts - in person, via email, or by phone) who sought assistance from the Ombuds Office. He also announced plans to survey all future visitors to better determine the effectiveness of the Ombuds program. (USC Ombuds 2007-08 Report.)
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