The American Bar Association Section of Dispute Resolution has posted a two-part video to YouTube of a presentation by Chuck Howard and Devyani Singh, Ombudsperson for Eaton. Although there is no introduction or contextual notes, it appears that the video is from the ABA’s Asia Pacific International Mediation Summit held on February 12-15 in New Delhi, India. (YouTube; ABA Asia Pacific Int'l Mediation Conf Info.)
Related posts: Eaton Corp Ombuds to Address International HR Conference in Sri Lanka; ABA Committee Outlines its Goals; ABA Dispute Resolutions Newsletter Focuses on Ombuds; Guide to Ombuds Sessions at 2015 ABA Dispute Resolution Conference.
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