The facility for veterans and active duty members of the U.S. Armed Forces in Washington, DC, is hiring an Ombudsman. The position has attributes of both an Organizational Ombuds and a Long-Term Care Ombuds. The congressionally mandated position will, "Conduct studies and projects that involve the collection and analysis of a wide variety of data pertaining to complaints and disciplinary hearings/actions in order to make recommendations for changes in processes, procedures and policies" and "Provide residents with confidential, informal and impartial assistance and serve as an advocate for fairness."
Applicants must have experience, "Serving as an impartial, neutral and confidential channel with responsibility for informal conflict avoidance and resolutions." No prior Federal experience is required. The AD-00 position pays $102,663 to $133,465 per year and applications are due by October 15, 2020. (Federal Government Jobs.)
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