Université de Sherbrooke Student Ombudsman Releases 2024–25 Annual Report

UdeS has released the 2024–25 annual report from Student Ombudsman, Marie-Claude Laquerre, and Deputy Ombudsman, Stephanie McFarland. The office received 402 new requests, including 160 related to access-to-information issues. Student requests increased 16% from the prior year, while staff requests declined 6%. Most student matters involved evaluation, enrollment, or unclear criteria, and 78% were consultations rather than formal interventions. 

Laquerre highlights the right to information as essential to equity, especially as students face rising mental-health and financial pressures. The report notes growing case complexity and increased demand from the Longueuil campus. Recommendations call for a governance framework for the right to information, centralized recourse information, and improved university-wide communication. The office also reports progress on earlier recommendations, continued professional development, and new initiatives. (Sherbrooke Ombuds 2025 Report.)

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