Although ombuds are often called upon to provide training (especially in the area of conflict management), we do not necessarily have the skills to be effective. It is easy, therefore, to repeat some common mistakes. Fortunately, a recent article from the Society of Human Resource management debunks five common training truisms:
Learning is better with visuals than without visuals
It’s best to explain a visual with audio narration and text
Visuals and stories added for interest improve learning
It’s better to compress learning in one full day rather than schedule shorter sessions over several days
Overall, learning is better in a face-to-face classroom than in e-learning
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