Ombuds at University of Pennsylvania Reports Caseload Increase in 2015

UPenn Ombudsman Lynn Hollen Lees and Associate Ombudsman Marcia Martínez-Helfman report that their office handled 150 cases in the 2015-16 academic year, a 9.5% increase from the prior year.   The largest number of visitors were University employees (41%). 

During the past year, the number of complaints about inappropriate or abusive behavior rose sharply compared to the average for the prior five year and constituted the largest single category of cases. The full report is available online. (UPenn 2015-16 Ombuds Report.)

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