Alison Green, author of the "Ask a Manager" blog and a book with the same name, recently interviewed Roy Baroff, CO-OP, the Faculty and Staff Ombuds at North Carolina State University. (Green's blog alone draws over 3.5 million visitors a month.) Baroff, who also just completed three years on the IOA Board of Directors, is a great spokesperson for Ombuds and IOA. Green's questions were extensive and thoughtful, giving Baroff the change to talk about the standards and provide examples from his practice. (Ask a Manager.)
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