The Ombuds Blog: Ombuds at North Carolina State University Posts 2021 (and Final) Report

March 30, 2022

Ombuds at North Carolina State University Posts 2021 (and Final) Report

NC State's Faculty & Staff Ombuds, Roy Baroff, CO-OP, reports that he handled 246 cases in 2021, a 21% increase from 203 cases in prior calendar year. An indicator of the complexity of these cases is reflected in the total number of case contacts, 1682, or nearly 7 contacts per case. In his report, Baroff also said that he would be retiring from the position he established seven years ago in June 2022. Meanwhile, he continues to publish his blog with conflict tips for the campus.

(NCSU Ombuds Report; NCSU Ombuds Blog.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 30, 2022

Ombuds at North Carolina State University Posts 2021 (and Final) Report

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