Baylor College of Medicine Expands Ombuds Program with Experienced Ombuds

Alicia Booker is the new Principal Ombuds for the private health sciences university in Houston, Texas. She joins Director and Ombuds, Melanie Jagneaux. Booker brings significant Ombuds experience: she was the first full-time Ombuds at the University of Alabama at Birmingham for the past two years and, prior to that, was the Associate Ombuds at the University of Cincinnati. Booker is also the President-Elect of the IOA Board of Directors.

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