IOA Offers In-Person Foundations Training in Rhode Island

Since 2020, the International Ombuds Association's signature, training course has been offered primarily online. This year, only two of the Foundations classes will be offered live. In July, the course was offered only for practicing and new Ombuds. The second Foundations is open to anyone interested and is set for October 28-30, 2024, at the Omni Providence Hotel in Providence, RI. Registration is now open and registration is capped at 36.

October 28-30 2024

Foundations of Organizational Ombudsman Practice

The IOA Foundations Course is designed for new practicing organizational ombuds and covers the fundamentals of the organizational ombuds role based on the principles of confidentiality, impartiality, independence, and informality. Learn how to work with visitors to an office as well as how to act as a change agent within your organization. Practice key ombuds skills of listening, asking questions, clarifying, generating options, and moving to actions throughout the ombuds process. In addition, an experienced and highly committed faculty of ombuds will share best practices around setting up an office and evaluating and communicating the effectiveness of the office.

Instructors: Melissa Brodrick, Ombuds and Director at Harvard University; Kouang Chan, Director and Ombudsperson at the University of Texas at Austin; and Katherine Greenwood, University Ombuds at the University of Southern California.

Registration is $2,095 for IOA members. The course fee does not include travel expenses or the cost of accommodations. There are rooms available at the Omni Providence Hotel starting at $179.00 USD per night. (IOA Event Info.)

Related posts: IOA's New Virtual Foundations Course is Already Selling Out; COFO to Train New Federal Ombuds in Response to IOA Backlog; IOA to Resume In-Person Foundations Training in July 2022; IOA Opens Registration for 2023's Only In-Person Foundations Training; IOA Offers In-Person Foundations Training in Europe; IOA Offers In-Person Foundations Training in San Francisco.