April 22, 2022

IOA to Resume In-Person Foundations Training in July 2022

The International Ombuds Association's signature, in-person training course will be offered in Chicago at the Renaissance Hotel on July 25 through 27, 2021. IOA's "Foundations," which provides the primary training for new Organizational Ombuds, has been available only virtually since October 2020. There has not been an in-person IOA event in two and a half years. 

October 25-27, 2021

Foundations of Organizational Ombudsman Practice

Course Description
“Foundations of Organizational Ombudsman Practice” is offered multiple times each year in various locations, and now, online! The course covers the fundamentals of the organizational ombuds role based on the principles of confidentiality, neutrality, independence, and informality. Learn how to work with visitors to an office as well as how to act as a change agent within your organization. Practice key ombuds skills of listening, asking questions, clarifying, generating options, and moving to actions throughout the ombuds process. In addition, an experienced and highly committed faculty of ombuds will share best practices around setting up an office and evaluating and communicating the effectiveness of the office.
Faculty: TBD
(IOA Event Info.)

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