The Ombuds Blog: Office of Attorney General of Texas Appoints Ombuds

May 14, 2018

Office of Attorney General of Texas Appoints Ombuds

Katie Manderson has been hired as the next Employee Ombudsman for the Texas OAG. The will be based in Austin and provide conflict management and dispute resolution services for over 4,000 employees statewide. For the past five years, Manderson has been an Associate Ombudsman at the U.S. Department of State.

She previously managed the EEO and ADR programs at the U.S. Agency for International Development, and was an EEO ADR specialist for the State Department. Manderson graduated from Loyola University Maryland and earned a masters in conflict resolution at Denver University. She was a member of the Conference Committee for the IOA conference in Virginia earlier this year. (LinkedIn; DU Alumni Spotlight; IOA 2017 Snapshot.)

Related posts: DC-Area Coaches to Learn from Ombuds; Job Posting.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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May 14, 2018

Office of Attorney General of Texas Appoints Ombuds

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