The Ombuds Blog: DC-Area Coaches to Learn from Ombuds

December 30, 2013

DC-Area Coaches to Learn from Ombuds

The Metro DC Chapter of the International Coach Federation will feature two Ombuds at its January 2014 meeting. Katie Manderson and Ed Modell will present, "The Organizational Ombudsman's Role as a Conflict Management Coach" on January 8, 2014. They will discuss the various roles they play in their respective organizations and how they use their coaching skills to help individuals and groups deal with workplace conflicts.
Manderson is an Associate Ombudsman at the Department of State, where she mediates, facilitates group conflict, and works to assist employees solve their conflicts through the Workplace Conflict Resolution and Prevention Center within the Office of the Ombudsman. She previously managed the EEO and ADR programs at the U.S. Agency for International Development. Modell has been the Ombudsman for the Maryland Judiciary since 2006. He is a Past President of the ICF Metro DC Chapter and Global ICF. (ICF Metro DC Chapter Event Info.)

Related posts: New Conflict Coaching Special Interest Group; Conflict Coaching: Advising the Mediating Manager; International Coach Federation Webinar Features Ombuds.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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December 30, 2013

DC-Area Coaches to Learn from Ombuds

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