The Accreditation Council for Graduate Medical Education -- the not-for-profit that sets educational accreditation standards for US graduate medical education (residency and fellowship) programs and the institutions that sponsors them -- has established an Office of the Ombudsperson. The office offers residents and fellows, "an opportunity to report issues about residency programs and institutions without impacting their accreditation or Recognition status."
The newly named office replaces the ACGME Office of Resident Services, which handled matters formally and informally. A new Office of Complaints now handles formal complaints. Amy Beane, who had been the manager of the Office of Resident Services, now manages the Office of the Ombudsperson. Beane is a graduate of Boston University.(ACGME Ombuds; LinkedIn.)
Related posts: Midwestern Accreditation Body Endorses Ombuds for Higher Education.