KP is hiring a full-time HealthCare Ombuds/Mediator for its medical facilities in Walnut Creek, California. The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution." The position requires travel 50% of the time.
The State University of New York at Stony Brook has expanded its Ombuds Office with the appointment of Alexis Rodgers as Stony Brook Medicine Ombuds. She joins Donna Buehler, who has served as University Ombuds since 2014, creating a two-person office serving distinct constituencies across the institution. Rodgers will serve Stony Brook Medicine, including hospitals, research facilities, and clinics, while Buehler will continue to serve the main campus and the rest of the university community. The two Ombuds will collaborate on workshops and other educational resources for the university.
Macon & Joan Brock Virginia Health Sciences at Old Dominion University has added two Associate Ombuds to its Ombuds Services Office: Marilyn Caymo and Dawn James Valentine. They report to Ombudsperson, Diane Holland, and provide services for faculty, staff, and trainees across the health sciences enterprise. (TMC Ombuds.)
In February 2025, Lauren Manning Salomon became the second Ombuds for the public healthcare system for Harris County, Texas, joining the Managing Ombuds Director, Jai McBride-Calloway. Salomon assisting in providing Ombuds services to over 7,000 HHS employees across three hospitals and affiliated clinics. She has been with the health care provider since 2019 and has held positions
Manager of Talent & Workforce Strategies, Talent Program Manager, and Senior Organizational Development Consultant.
In November 2025, Billie Jo Alexander became the inaugural Ombuds for the not-for-profit, acute care hospital in McComb, Mississippi. She provides providing services to over 1,100 staff, clinicians, and administrators aligned with IOA standards.
Wellstar Kennestone Regional Medical Center is hiring its first Graduate Medical Education Ombudsman. The full-time position will serve residents, fellows, faculty, and program leadership across all GME programs within Wellstar Health System in and around Marietta, Georgia. The Ombuds is expected to report to the Office of Academic Affairs.
Henry Yampolsky has been selected as the first Ombuds for the University of Virginia Health System. Next week, Yampolsky joins University Ombuds, Amanda Monaco, and will provide services to about 13,000 faculty, staff, residents, postdocs, and students in the schools of medicine and nursing in Charlottesville and locations across the state. In addition, he is also also expected to be the primary facilitator and trainer for the UVA University Ombuds Office.
KP is hiring a full-time HealthCare Ombuds/Mediator for its medical facilities in San Rafael, California. The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution." Local travel is required.
The International Ombuds Association has shared three videos that debuted at its annual conference in April 2025. These short videos feature CEOs and other C-suite leaders of three different organizations: Boston Children's Hospital; AllianceBernstein; and Pinterest. The Ombuds are lavished with praise for effective work that improves organizational culture and manages conflict. All three videos are available at the IOA YouTube channel. (YouTube.)
KP is hiring a full-time HealthCare Ombuds/Mediator for its medical facilities in Fresno, California. The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution." Local travel is required.
The University of Virginia Health System is seeking its first Ombuds. The new full-time position will report to the University Ombuds, Amanda Monaco, and practice to IOA standards. The Health Ombuds will provide services to about 13,000 faculty, staff, residents, postdocs, and students in the schools of medicine and nursing in Charlottesville and locations across the state. In addition, the Health Ombuds will also serve as the primary facilitator and trainer for the UVA University Ombuds Office. The position is eligibility for hybrid or flexible scheduling and the start date is (ideally) early summer 2025.
Carolijn Winnubst was appointed the Ombudsman for Amsterdam Universitair Medische Centra in August 2024. She follows Henny Krijnen, who served in the role for nearly five years. As the Ombuds, Winnubst heads a program that includes the Confidential Affairs office and provides services to UMC employees.
On March 5, 2025, the International Institute for Conflict Prevention & Resolution will offer a webinar, "The Organizational Ombuds - What Corporate Counsel Might Want to Consider." Speakers are slated to include: Chuck Howard, Ombuds Consultant; Robyn Diaz, Senior VP & Chief Legal Officer at St. Jude Children's Research Hospital (which created an outsourced Ombuds program in 2023; and Chuck Doran, Ombuds and Executive Director of MWI.
KP has reopened its search for a full-time HealthCare Ombuds/Mediator for its medical facilities in West Los Angeles, California. The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution." Local travel is required.
The current issue of the Journal of Education in Perioperative Medicine includes an article, "The Role of Ombuds in Graduate Medical Education: Fostering Wellness and Psychological Safety." The authors, all faculty members at Harvard or Columbia (including Jennifer Danielsson, Ombuds for anesthesia residents at Columbia), urge the establishment of Education Ombudsperson for medical residents and fellow to foster psychological safety, wellness, and professionalism in training programs. They assert that Ombuds programs that serve university students or faculty are insufficient to address the unique nature of graduate medical education.
Earlier this year, the not-for-profit health system in Northern California contracted with MWI for Ombuds services. Ralph Johnson, Maureen Brodie, CO-OP, and Ellen Reardon, CO-OP, provide services to physicians and advanced practice clinicians at all eight of Sutter's medical groups. As with all of its contracts, MWI's Ombuds practice to IOA standards. (Sutter Health Ombuds.)
Amsterdam Universitair Medische Centra, the Neatherlands' leading teaching and research medical center is hiring two positions in its Ombudsman and Confidential Affairs office. The Project Leader is a full-time position that is responsible for overall project management and administration. The Ombudsman and Confidential Advisor is a part-time position (28 hours/week) will provide focus on cases involving UMC employees.
CVS Health is hiring an Ombuds to work in the Ombuds Office for OhioRISE, the statewide, Medicaid behavioral health plan for children and youth. The full-time, remote position will provide services to members and community partners following Organizational Ombuds standards. (The job is not related to the discontinued CVS Ombuds Office that served internal employees.)
The prominent Australian public teaching hospital will close its Ombuds office at the end of August 2024. The program was established in January 2022 by Lisa Klug, who piloted an Ombuds role (designated "Independent Facilitator") in 2018-2022 for Safer Care Victoria, which also served The Royal Melbourne Hospital. These were the only examples of Organizational Ombuds programs in healthcare in Australia. Klug is resigning for other opportunities and the position will not be refilled.
In January 2024, Leids Universitair Medisch Centrum, the teaching hospital affiliated with Leiden University in the Netherlands, named Margot Snelders-Pouw as its first Ombudsfunctionaris. As the LUMC Ombuds, she serves as a confidential, independent, and neutral resource for employees, including PhD students.
