August 31, 2023
Bradley Davis has been appointed the Faculty and Staff Ombuds for NC State, the public research university in Raleigh. He follows Roy Baroff, CO-OP, who established the position in 2015, and joins Student Ombuds, Michael Giancola. Davis will serve as a resource for about 8,000 employees at NC State and report to the Office of the Chancellor.
August 30, 2023
August 29, 2023
CO-OP, will now serve nearly 5,000 graduate students. Deyo, who started in January 2022, already expanded his office once: The UNCC Ombuds served only faculty when it was originally founded in 2012 and it expanded to serve staff last year. (UNCC Ombuds.)
August 28, 2023
ADB's Ombudsman, Wayne Blair, reports that his office handled 536 cases in 2022, essentially unchanged after a large increase last year. Like the rest of the Bank, Blair's office has returned to a hybrid workplace: coming into the office three days a week. He said, "It has also been interesting to note how some issues we have observed are not all new nor caused by the hybrid work arrangement
August 25, 2023
Earlier this month, LSU named Michael Brochu as its new University Ombuds. He follows Retha Niedecken, CO-OP, who served over six years in the role. LSU recently opened a search for a new Associate Ombuds, who will report to Brochu and primarily serve the Health Science Center’s in New Orleans and Shreveport.
August 23, 2023
Jared James Fon Yau Ke'liikuikahi Lee passed away unexpectedly last week at the age of 25. He was an Associate Ombuds at the University of California Irvine, having joined the office in July 2021. Lee became an Ombuds after working as a mediator and mediation program manager. He earned his Bachelor's and Masters in Dispute Resolution at Pepperdine University. The family is planning a celebration of his life on September 9, 2023 at the Dougherty Station Community Arts Center in San Ramon, California. (Everloved.)
August 22, 2023
The public university in Baton Rouge has opened a search for an Associate Ombudsperson. The position will report to the LSU Ombudsperson, Retha Niedecken, CO-OP, and provide services to faculty, staff, students, and other members of the campus community following IOA standards. Michael Brochu has been the Associate Ombudsperson, primarily for the health campuses, for just over a year. It is not clear whether this search will name a successor or an additional position.
The a public research university in Albuquerque is hiring an Associate Ombuds. The position will join an office that provides services to UNM staff, faculty supervising staff and their co-workers, and graduate students. The office is currently includes Staff Ombuds, JoEllen Ransom, CO-OP; Associate Ombuds, Anne Lightsey, CO-OP; and Ombuds for Graduate Students, Aasma Batool.
The school district (Board of Education Cooperative Education Services) for Erie, Chautauqua and Cattaraugus Counties in western New York has appointed Stacey Aliasso Rowcliffe as its first Ombuds Officer. In this new, full-time role, Rowcliffe serves employees, students, and others across 1,791 square miles and 27 component school districts. She was hired in August 2022 and the website for the office went online this month.
August 21, 2023
The Ombuds Office for the public school system in Georgia is hiring an Organizational Ombuds. The office provides services to nearly 4,000 staff members and 55,000 enrolled students, families, and other stakeholders. The position will join the APS Organizational Ombuds, Deirdre Smith; Ombuds Specialist, Shonda Liddell; and Coordinator of Multilingual Stakeholder Supports, Kyle Bolt The Organizational Ombuds team is part of the Center for Equity and Social Justice and reports directly to the Chief Equity and Social Justice Officer.
The public community college in McAllen, Texas is hiring a Coordinator for its Office of the Ombudsperson. Currently, Erica R. Hansen and Michelle A. Miller serve as Ombudspersons. It appears that this new role will supervise them and have both administrative and professional duties: "The Coordinator of the Office of the Ombuds oversees the Office of the Ombuds and assists the Director of Student Rights and Responsibilities with the facilitation of informal resolutions to concerns of student related issues as assigned." Hiring for the position is contingent on the Board of Trustees approval of the FY2023-24 budget. The anticipated start date is September 4, 2023.
August 18, 2023
The pediatric treatment and research facility in Memphis, Tennessee, has established an Ombuds Team for its 5,000 employees. St. Jude is contracting with MWI, which has three experienced Ombuds assigned to the team: Dina Eisenberg; Michael Stephens; and Ellen Reardon. They will practice to IOA standards as outlined by a charter signed by the hospital's President and CEO.
August 17, 2023
AISD, which serves the capital of of Texas, has opened a search for an Ombuds. The incumbent will reestablish a program that has been dormant since the prior Ombuds, Beverly Reeves, stepped down in 2015. The position will provide services to families of 75,000 enrolled students. The job description indicates the position will practice to IOA standards.
Dennis Jones has been selected to serve as the first Faculty Ombuds for the Tarleton, a public research university in Stephenville, Texas, and member of the Texas A&M University System. Jones will provide services to over 600 faculty members following IOA standards.
UWF Student Ombuds; Sunday's Child Leadership; Spring Hill College News.)
August 16, 2023
Jai McBride-Calloway has been named the inaugural Ombuds for the public healthcare system for Harris County, Texas. As the Managing Ombuds Director, she will serve as a resource for over 7,000 HHS employees across three hospitals and affiliated clinics. She moves into the position after serving as Director of Diversity and Inclusion for the past year.
Curtis Edwin Grassman, who served as the Ombudsman for the University of California Riverside from 1975 to 1981, passed away on August 10, 2023. Grassman joined the faculty in the History Department at UCR in 1975 and went on to hold a number of administrative positions. Before he retired, he often worked as a mediator and arbitrator for other campuses in the UC system. (Dignity Memorial; Inside UCR.)
The ABA Dispute Resolution Section is now accepting program proposals for its 2024 Spring Conference that will be held April 10-13, 2024, in San Diego, CA. This year’s conference theme is "Mastering the Future: Revolutionizing Dispute Resolution in a Dynamic World." Organizers are seeking proposals from anyone who can enlighten and connect with our anticipated attendees, who including Ombuds. The proposal deadline is September 13 at 5pm Eastern. (ABA Spring Conf Guidelines.)
Labels: Professional Devt.
August 15, 2023
The International Ombuds Association has announced a new annual event: the September Symposium. This year’s program, "Ombuds as Change Agents: Ombuds Intersections in the Modern World," will explore topics related to diversity, equity, inclusion, belonging, and trauma, and how those intersect Ombuds practice. This event will take place over two half-days and include: intergenerational diversity; indigenous practices; neurodivergence; incorporating DEIB into workshop design; DEIB in the international context; trauma-informed Ombuds practice; and facilitated small group case study work. The Symposium will take place on September 20-21, 2023.
August 14, 2023
The Latin American development bank is hiring a Conflict Resolution (Anti-Harassment) Specialist for it's headquarters in Washington, DC. The position reports to the Ellen Connors, Head of the Office of Ombuds and Mediation Services. (Connors replaced Marta I. Abello, as the Bank's Ombuds earlier this year.) The position will for provide "constructive support to employees and management in the prevention, identification, and handling of workplace conduct issues at the earliest possible stage and serve as an independent conflict resolution and anti-harassment professional." The position is contracted for three years.
Marit Elizabeth Sand Solvik was recently appointed the first Studentombud for VID Specialized University (VID vitenskapelige høgskole) in Oslo. Meanwhile, she continues as the Ombuds for students at Kristiania University College (Høyskolen Kristiania) in Oslo and Bergen, NLA University College (NLA Høgskolen) in Bergen, Molde University College (Høgskolen i Molde) in Molde and Møre og Romsdal, Queen Maud University College (Dronning Mauds Minne Høgskole) in Trondheim, and Fjellhaug International University College (Fjellhaug internasjonale Høgskole) in Oslo. Together, these campuses comprise over 31,000 students.
August 11, 2023
The public, community college in New Jersey has named Tonia Perry-Conley as its inaugural College Ombuds Officer. In this new role, Conley serves administrators, faculty, staff, and over 7,000 students. She will practice to IOA standards. She moves into the position after serving as MCCC's Campus Dean.
August 10, 2023
The department responsible for U.S. energy and nuclear safety policies has reopened its search for an Associate Ombudsman. In July, the initial search was cut short as the number of applicants quickly reached capacity. The revised search has no cap and will be open longer. The Associate Ombudsman will report to Director Tonya Mackey and join two experienced Ombuds: Lexi Wolfe and Jeff Anderson. The job is remote and may be based anywhere in the U.S. Some travel is required.
August 09, 2023
On Monday, August 7, 2023, the capital of Virginia opened a search for its first Ombudsman. The application window closed the very next day, Tuesday, August 8. The new position will report to the city's HR Director and provide services to over 4,000 employees. According to the posting, the Ombuds will practice to IOA standards (notwithstanding the reporting structure). The position required a Bachelor's degree and at least five years of relevant experience, or an equivalent combination. The position will pay $71,727 to $128,779 per year. (ZipRecruiter.)
Why does this short application window matter?
August 08, 2023
The position provides Ombuds services for UNHRC personnel with employment-related concerns and conduct mediations, facilitated dialogues and other conflict resolution processes. The target start date is September 1, 2023.
The Austria-based international development organization for children is hiring a National Ombuds to be based in Tirana. As part of a team of Ombuds, the position joins other National and Regional Ombuds and serves as a "designated neutral professional providing additional safeguarding to the children and young people in SOS Children's Villages Albania." The position will report to the Global Ombuds (currently filled on an interim basis by Judi Fairholm and Andrew Azzopardi).
August 07, 2023
The FEMA Alternative Dispute Resolution Division Field Operations Branch invites people who are interested in learning more about becoming a part of the FEMA ADR Division to join a Virtual Open House on Wednesday, August 9th at 12:00-1:30 EST. The webinar will provide an opportunity to learn more about the Reservist ADR Advisor Role, the minimum experience criteria, the nature of the intermittent work schedule, the hiring process, and salary/benefits for the role.
August 04, 2023
Last year, ChLA, the U.S. non-profit dedicated to studying children's literature, established an Ombuds Committee as a resource for its members. The Ombuds Committee consists of three rotating elected members, from different categories of membership, serving three-year terms. The three current volunteer Ombuds are Dee Clere (University of Mount Olive, 2022-2023), Jamie Fine (Stanford University, 2020-2024) and James (Josh) Coleman (San José State University, 2020-2024). (ChLA Ombuds.)
Director of Ombuds Services, reports that her office handled 96 cases in the 2023 fiscal year. Students comprised 20 visitors (21%) and the balance were staff and faculty. Cases related to evaluative relationships were the primary issue for all visitors. (UWG Ombuds Report.)
On July 25, 2023, Ian Neale passed away at his home in Arizona. Prior to a long career as a litigator, Neale served as Student Council Ombudsman from BYU from 1972 to 1973. The university ended its Ombuds program in 1987. (AZ Central; BYU Archive.)
August 03, 2023
The Journal of the International Ombuds Association is releasing a series of articles for a special issue highlighting the work of Mary Rowe. (She is widely credited as a pioneer in the Ombuds field after establishing the office at the Massachusetts Institute of Technology in 1980. Rowe was a founding member and the first President of the Corporate Ombudsman Association, a predecessor to IOA. She coined the term “zero-barrier office” to describe the Ombuds' role and also introduced the terms “micro-inequities” and "micro-affirmations.”) Rowe contributed the first two articles, which focus on one of the defining types of Ombuds work: identifying options for visitors.
August 01, 2023
Environment and Climate Change Canada (Environnement et Changement climatique Canada), the Canadian department of environmental policies and programs, has published a comprehensive review of its Respect Bureau. Established in 2018, the Respect Bureau serves as ECCC’s Organizational Ombuds office, serving 7,000 employees. Corinne Boudreault is the founding Ombuds and Director. The department recently completed an assessment of the Respect Bureau's effectiveness over a four-year period.