November 13, 2019

Webcast to Feature Three University Ombuds

On November 20, Higher Ed Live, a media platform for professionals in higher education, will host a webcast focusing on the work of University Ombuds. Host Heather Shea discusses the important partnerships between Ombuds Offices and Student Affairs with three panelists: Shannon Burton at Michigan State; D. A. Graham at the University of Kansas; and Jennifer Schneider at the University of South Florida.

November 12, 2019

Job Posting: Gila River Indian Community

The Indian reservation on the south side of Phoenix, Arizona is hiring a its first Ombudsman. The position will "provide services which include being a liaison between Community Members and the Tribal Government, listening to citizens’ complaints when they think the Gila River Indian Community has treated them unfairly, and coaching, assisting, and investigating the complaints received from Community Members."

Journal of IOA Call for Papers: Special Issue on Sexual Harassment

The Journal of the International Ombudsman Association is pleased to announce a call for papers for a Special Issue on Responses of the Organizational Ombuds to Sexual Harassment. How do ombuds respond to sexual harassment within their organizations? What methods and strategies do they use, why do they use them, and with what outcomes? The JIOA invites papers that will focus on organizational ombuds’ most significant and
challenging experiences in responding to and assisting with sexual harassment concerns.

Northern Illinois University Erodes Ombuds' Confidentiality

After years of pushing back against university administrators, NIU’s University Ombudsperson Sarah Klaper said that she has been designated as a Clery Reporter. In remarks for the university's Operating Staff Council, Klaper said she is concerned the change will compromise her office’s confidentiality. NIU made the change despite Klaper's explanation that Ombuds does not fit the statutory designation.

November 11, 2019

Job Posting: University of Alabama at Birmingham

The public university in Birmingham is hiring its first University Ombudsperson. The full-time position will serve neutral and impartial dispute resolution practitioner at UAB for faculty and staff, mentored graduate students, and postdoctoral fellows. Currently, the university has only a part-time Faculty Ombuds—a position established by Michelle Fanucchi in 2016 and held on an interim basis by J. Michael Wyss since last year.

Job Posting: D.C. Schools Ombuds

The Ombudsman for Public Education in Washington, DC⁠—a neutral and independent office that provides conflict resolution services related to public education⁠—is hiring an Assistant Ombudsman. The position responds to complaints and concerns and assists with facilitating or mediating conflicts.

November 08, 2019

World Health Organization Adds an Ombuds in Southeast Asia

Dolores Gómez-Morán, CO-OP, has been appointed the Ombudsman for the WHO Regional Office in Southeast Asian (WHO SEAR), effective September 2, 2019. This is a new position in the WHO SEAR Region and is based in New Delhi, India. Gómez-Morán practices to IOA standards.

Job Posting: Federal Reserve System

The governing board of the U.S. central bank is hiring an Assistant Ombudsman. The Executive Ombuds position 1) acts as facilitator for the fair and timely resolution of complaints related to the System’s regulatory activities; 2) receives, reviews, and decides claims of retaliatory conduct by System staff; and 3) reports to Board members and senior Board staff on issues that may have a significant impact on the System’s mission, activities, or reputation, including patterns of issues that occur in multiple complaints. In addition, there are collateral administrative duties.

November 07, 2019

Job Posting: Transportation Security Administration

The TSA's Ombudsman Division (part of the Civil Liberties, Ombudsman and Traveler Engagement Office) is hiring an Ombudsman Specialist based in Arlington, VA. The position serves internal and external stakeholders and about 25% travel is required.

Cornell Ombuds Office Marks Golden Anniversary

The Office of the University Ombudsman at Cornell University is celebrating its fiftieth anniversary. The program was established in response to the Willard Straight Hall takeover by students in 1969 as a neutral outlet for Cornellians to express their concerns. It is one of the oldest university Ombuds offices.

November 06, 2019

Job Posting: University of West Georgia

The public doctoral-granting university in Carrollton, GA is hiring a Director of Ombuds Services. Reporting directly to the University President, the position will lead UWG’s Ombuds Office, practicing to IOA standards. Until earlier this year, Tahirih Varner, CO-OP, had served in the role. Currently, Julia Farmer is the only person in the office and is serving as the Interim Faculty Ombuds.

November 05, 2019

NASEM Report on Mentoring Recommends Wider Use of Ombuds

A new report (The Science of Effective Mentorship in STEMM) from the National Academies of Sciences, Engineering, and Medicine says that U.S. colleges and universities should take a more intentional, inclusive, and evidence-based approach to mentoring students – a shift that could engage and help retain a broader group of students. The report identifies Ombuds as a resource to address negative mentoring experiences.

Job Posting: Food and Agriculture Organization of the UN

The United Nations agency that leads international efforts to defeat hunger, is hiring an Ombudsman. The five-year position provides confidential, impartial and independent advice on conflicts and problems to FAO staff from the Rome Headquarters and in decentralized offices. In addition, the Ombuds will coordinate and manage FAO’s mediation program.

New Ombuds Serves National Research Council of Canada

In May 2019, Karine Gauvreau was named the first Ombudsman for the NRC (Conseil national de recherches Canada), the Government of Canada's largest research and technology organization. In this role, she will provide nearly 5,000 employees with a safe space to discuss concerns about the agency and scientific integrity, research ethics, and harassment.

November 04, 2019

Job Posting: Connecticut College

The private liberal arts college in New London is hiring its first Staff Ombudsperson. The part-time (10 hrs/wk) position reports to the president and will supplement the work of the existing Faculty Ombudsperson Julia Kushigian (Professor of Hispanic Studies and Social Justice Coordinator). The college's current equity and inclusion plan calls for both Ombuds positions to be strengthened.