Here's a summary from the Federal News Radio:
Sen. Mazie Hirono (D-Hawaii), the ranking member of the subcommittee, told [Acting NPS Director Michael] Reynolds the ombuds’ site provided very general information and did not seem to highlight the problem at hand.
“This area, prevention is really important, but a part of that prevention is that people need to know when their rights are being infringed upon and that there are very clear steps that can be taken to report,” Hirono said. “As far as I can see [on the ombuds site] there’s nothing that leaps out at me that this particular problem of sexual harassment is something you are particularly interested in prevention. You have to go through a lot of it to figure out what you’re supposed to do.”
Reynolds said as this was the first year of the ombuds office, NPS was taking the approach of having it be a resource to answer a variety of employee concerns, but he would take Hirono’s observations and add them to a future strategy for the office.
Reynolds said the ombuds office, which opened in November 2016, received 1,000 comments [including complaints and recommendations] in four months.The NPS Ombuds Office is headed by Scott Deyo and includes Segal Shoham. (FNR.)
Related posts: National Park Service Said to be Considering Ombuds; National Park Service Appoints Experienced Ombuds to Open New Office.
See also: Related posts: IOA Takes a Stand on Title IX Issues; IOA Releases Memo Providing Legal Grounds for Ombuds Confidentiality in Title IX Matters; U.S. Department of Education Suggests University Ombuds Should Report Crime Statistics; IOA Pushes Back on Department of Education's Stance on Clery Act; IOA Surveys Higher Education Ombuds Confidentiality for Clery Act & Title IX Matters