February 05, 2007

Dartmouth Urged to Hire Ombuds

A consortium of senior administrator tasked by Dartmouth President James Wright to address findings by external consultants McKinsey & Co., has recommended the College to create an ombuds office. "Schools as large or larger than Dartmouth usually do have an ombudsperson," said Provost Barry Scherr, chair of the hiring and retention committee. "It will provide a place where people can go with any problem of any size and have it dealt with confidentially." The McKinsey report identified inter-departmental disconnection, error-prone hiring practices and a staff perception of being "undervalued," among other factors, as limiting administrative effectiveness and the retention of promising College employees. (Dartmouth Online.)

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