Every September, the Navy honors its Family Ombudsman program, which was established in September of 1970 by Adm. Elmo R. Zumwalt Jr., then Chief of Naval Operations. The hundreds of Command Ombudsmen volunteer to serve as liaisons between the command and command families.
Navy Ombuds provide information and referral to assist command families with concerns, crises, or issues; they establish and maintain an up-to-date and timely telephone tree/email to rapidly distribute and gather information; and they maintain well-organized and up-to-date communication records. (Norfolk Navy Flagship.)
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