January 30, 2007

Survey Reveals Recognition is Most Effective Non-Monetary Motivator

According to a survey by Accountemps, frequent recognition of accomplishments is the most effective non-monetary way of motivating employees. Recognition was more important than regular communication, increased responsibility, off-site team-building and social events. "No amount of team-building events or other perks can compensate for a manager personally thanking employees for a job well done," says Max Messmer, chairman of Accountemps. (Business & Legal Reports.) There are many way ombuds can use this seemingly innocuous observation. For example, simply thanking participants at the outset of a facilitation can inspire more dedicated participation in the process.

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