The Ombuds Blog

January 08, 2007

When Being Right is Wrong

Real Simple magazine offers four questions you may want to pose to an unhappy visitor:

Do I want to be right, or do I want to be happy?
What’s more important to me: making someone wrong for the moment or having a great long-term relationship?
What would happen if I let go of the urge to correct and concentrated instead on the rewards of connecting?
Could I let someone else be right for just a minute before I say what I think?

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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January 08, 2007

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