The Ombuds Blog: Interview with First Ombuds at UMass

June 04, 2007

Interview with First Ombuds at UMass

In 1976, the University of Massachusetts interviewed alumni, former faculty and administrators, and their spouses. Transcripts of some are now available on line, including Ellsworth Barnard, who describes his work as University Ombudsman, ca. 1969-70. (UMass Oral Histories.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 04, 2007

Interview with First Ombuds at UMass

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