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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Materials About Ombuds

  • IOA Code of Ethics
  • IOA Standards of Practice
  • ACCUO Standards of Practice
  • ABA Standards for Ombuds
  • IOA Guidance on ABA Standards
  • Guide for Federal Employee Ombuds
  • GAO Report on The Role of Ombudsmen in Dispute Resolution
  • The Organizational Ombudsman: Origins, Roles and Operations-A Legal Guide
  • ACCUO "Creating an Ombuds Office"
  • Garstang v. Superior Court (Caltech)
  • Report for the President on the Use and Results of Alternative Dispute Resolution
  • Declaration of Best Practices for University of California Ombuds

Disclaimer: This is Not the IOA Blog

Editorial comments and opinions are solely mine and do not reflect any endorsement by the International Ombudsman Association or any other entity with which I am or have been affiliated.

I currently serve on the Board of Directors of the International Ombudsman Association. This may cause some confusion about the relationship of this blog to IOA. So let me make it clear that the Ombuds Blog is solely mine and does not necessarily reflect the official position of IOA. I will not post items to the blog that are not already available to the public; information that is restricted to IOA members or the board will not be published here.

Inclusion or exclusion of any matters should not imply an endorsement or disapproval by IOA. Moreover, during my tenure as board member, I have a fiduciary duty to not take a position against IOA. On the other hand, comments will still be permitted (although personal attacks and commercial comments will not). If anyone has questions, please contact me at any time.

-Tom Kosakowski

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Blog Archive

  • ▼  2013 (178)
    • ▼  May (24)
      • IOA Offers Ombuds Training in Phoenix
      • Job Posting: Beacon Health Strategies
      • Update on May Meeting of Arizona Ombuds
      • Job Posting: University of Colorado Boulder
      • Job Posting: Jackson Community College
      • IOA Radio to Interview Shell Oil Ombuds
      • Corporate Counsel Magazine: "How an Ombuds Can Fos...
      • Job Posting: Kaiser Permanente Vallejo CA
      • Overview of Ombuds in Africa and the AOMA
      • Sexual Assault Task Force at University of North C...
      • New Ombuds for American University in Cairo
      • DePaul University Will Host 2013 Summer Meeting of...
      • IOA Annual Report Reveals Plans for Organizational...
      • University of Victoria Ombuds Posts 2012 Annual Re...
      • Organization of News Ombudsmen to Select New Direc...
      • District of Columbia Moves to Reinstate Education ...
      • Southern California Ombuds Meeting Highlighted by ...
      • Northcentral University Hiring an Ombuds
      • Job Posting: Fanshawe College
      • Job Posting: Edison State College
      • UC San Diego Expands Ombuds Office With New Hire
      • Caribbean Ombuds Convene in St. Maarten
      • Cornell to Adopt IOA Standards for Ombuds
      • National Renewable Energy Lab Names Ombuds
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About Me

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Tom Kosakowski
Los Angeles Area, California, United States
I am a University Ombudsperson, Mediator, and Attorney. The material in this blog does not reflect on any matters I have handled or am currently handling. This information should not be construed as legal, medical or psychological advice; readers should consult their own professionals for advice. (I can be contacted at Tom [dot] Kosakowski [at_sign] gmail [dot] com.)
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