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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Materials About Ombuds

  • IOA Code of Ethics
  • IOA Standards of Practice
  • ACCUO Standards of Practice
  • ABA Standards for Ombuds
  • IOA Guidance on ABA Standards
  • Guide for Federal Employee Ombuds
  • GAO Report on The Role of Ombudsmen in Dispute Resolution
  • The Organizational Ombudsman: Origins, Roles and Operations-A Legal Guide
  • ACCUO "Creating an Ombuds Office"
  • Garstang v. Superior Court (Caltech)
  • Report for the President on the Use and Results of Alternative Dispute Resolution
  • Declaration of Best Practices for University of California Ombuds

Disclaimer: This is Not the IOA Blog

Editorial comments and opinions are solely mine and do not reflect any endorsement by the International Ombudsman Association or any other entity with which I am or have been affiliated.

I currently serve on the Board of Directors of the International Ombudsman Association. This may cause some confusion about the relationship of this blog to IOA. So let me make it clear that the Ombuds Blog is solely mine and does not necessarily reflect the official position of IOA. I will not post items to the blog that are not already available to the public; information that is restricted to IOA members or the board will not be published here.

Inclusion or exclusion of any matters should not imply an endorsement or disapproval by IOA. Moreover, during my tenure as board member, I have a fiduciary duty to not take a position against IOA. On the other hand, comments will still be permitted (although personal attacks and commercial comments will not). If anyone has questions, please contact me at any time.

-Tom Kosakowski

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      • New Bullying Policy at Oregon State Endorses Ombud...
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About Me

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Tom Kosakowski
Los Angeles Area, California, United States
I am a University Ombudsperson, Mediator, and Attorney. The material in this blog does not reflect on any matters I have handled or am currently handling. This information should not be construed as legal, medical or psychological advice; readers should consult their own professionals for advice. (I can be contacted at Tom [dot] Kosakowski [at_sign] gmail [dot] com.)
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