January 22, 2019

New Management Refreshes IOA Website

With the help of its new management company, the International Ombudsman Association has dramatically renovated its online presence with an entirely new website. SBI Association Management took over IOA's administrative support earlier this month, including responsibility for the website. Rather than simply move the page to a new host, SBI and IOA collaborated on a new look and new features.

January 21, 2019

Syracuse University Names First Permanent Ombuds

Alumnus and former employee, Neal Powless, will return to Syracuse as its first University Ombuds, effective tomorrow. He takes over from Interim University Ombuds Samuel Clemence who helped guide the selection process. SU Chancellor Kent Syverud said that Powless's, “experience in career and academic advising, in social and personal counseling, and in the Office of Multicultural Affairs have prepared him to serve in this key role.”

Internship: United Nations, New York

The Office of the UN Ombudsman and Mediation Services is accepting applications for an unpaid internship in its New York headquarters. The temporary position is full-time and will last at least four months. Duties will depend on the intern's experience and needs of the program, but may include: outreach and advocacy; support preparing data and reports; and conducting research.

Job RePosting: University of Toronto

The large, public research university in Ontario is still seeking its first Assistant Secretary of the Governing Council & Ombuds Officer. The Assistant Secretary position provides administrative support to the Governing Council. As Ombuds Officer, the job reports to the University Ombudsperson, Ellen Hodnett, and serves as a primary contact for faculty, staff and students seeking assistance from the recently expanded Office of the Ombudsperson. In a recent interview with the Varsity, Hodnett explained that the separate duties of the position do not present an unmanageable conflict of interest.

January 18, 2019

ABA 2019 Dispute Resolution Conference to Include Ombuds Panel

The American Bar Association's Section of Dispute Resolution Annual Spring Conference will feature a panel session about all types of Ombuds organized and moderated by Liz Hill, Associate Director University of Colorado Boulder Ombuds Office. The conference takes place April 10-13, 2019 at the Hyatt Regency in Minneapolis, MN. The full agenda is still being developed and additional Ombuds-relevant events may be added.

January 17, 2019

Society for Personality and Social Psychology Creates Ombuds Program for Annual Conference

The largest organization of social psychologists and personality psychologists has contracted with ProActive ReSolutions to provide independent, confidential Ombuds services for its members and conference attendees. Ashley Moore and Shirley Nakata will be available by phone and email during and immediately after the SPSP annual convention set for February 7 - 9, 2019 in Portland, Oregon.

Call for Presenters and Attendees: 2019 Summer Academic Ombuds Meeting

DePaul University will be hosting the 2019 Summer Academic Ombuds meeting in Chicago on June 24-25.  As in years past,  the "New Academic Ombuds Workshop" will be offered on the first part of the day on June 24. The planning committee is still seeking presenters and organizers would like an idea of how many people will be attending.

January 16, 2019

Job Re-Posting: University of California Berkeley

The flagship campus of the UC system has revised its search for an Assistant Ombudsperson. The top end of the annual salary range has been increased $5,000 and the application deadline has been extended. The position is in the Ombuds Office for Students and Postdoctoral Appointees and reports to Director Marcia Gee Riley.

Robert Shelton: Long-time University of Kansas Ombuds

Bob Shelton, who served as the KU University Ombudsman for 18 years, passed away on December 23, 2018. Shelton was a professor for nearly five decades, and was Chair of the Religious Studies Department at KU for ten years. He was widely regarded as a leader in the Organizational Ombuds field and in 1993 was elected president of the University and College Ombuds Association.

Job Posting: World Health Organization

The UN agency that focuses on international public health has reopened its search for a Regional Ombudsman for the Pan American Health Organization. The 80% time position will be based in Washington, DC, for a two-year, renewable contract. Dolores Gómez-Morán has held the post for the past five years.

IOA Announces Pre-Conference Training for New Orleans

The International Ombudsman Association will offer a number of training opportunities before its 2019 annual conference in New Orleans. The sessions are designed to be relevant for a variety of professionals working in alternative dispute resolution, not just Ombuds. 

The programs include:

Meet Southern Oregon University's New Ombuds

Dominick Robertson has been named the new Faculty Ombuds for the public, liberal arts university in Ashland. He takes over the position from Lynn Kirms, who established the program in 2016. Robertson will serve nearly 1,000 academic staff, practicing to IOA standards. Robertson has been member of the Psychology Department faculty since 2009.  

January 15, 2019

Job Posting: Chevron Corporation

The multinational energy company is hiring a Principal Ombuds Manager, to be based at its headquarters in San Ramon, California. The position has been held by Jackie Osborne since 2013. Chevron's Principal Ombuds Manager oversees a geographically dispersed team of Ombuds Managers, in addition to the processes and procedures for fulfilling the mandate of the company's Global Office of Ombuds. Some travel is required.

ABA Ombuds Committee Now Has Social Media Presence

In the wake of a very successful Ombuds Day roll-out, the American Bar Association, Dispute Resolution Section’s Ombuds Committee has created profiles on three social media platforms. The goals of their social media posts will be to:

Co-Founder of Bravely on Why Organizations Need Ombuds

In an article contributed to Forbes, Sarah Sheehan says that the allegations of sexual harassment and pay disparity in the Bernie Sanders presidential campaign exemplified the need for organizations to have an Ombuds. Sheehan is a co-founder of Bravely, an online company that offers an independent and external Ombuds service. She says that Sanders' promises of new promises to address the problems, calls to mind the concept of an Ombuds: