February 23, 2018

American Historical Society to Create Ombuds Program

The largest professional association for historians will be implementing an Ombuds program to serve its members. In an announcement released yesterday, AHA President Mary Beth Norton announced a number of changes to address sexual and gender discrimination in the profession. The appointment of an Ombuds team was one of several steps she identified.

Metropolitan State University Denver Names Ombuds

The public university in Colorado has hired Barbara Beatty as its next Ombuds Officer. She fills a position held by G. Michael Kilpatrick, who opened the office in 2013. “We’re excited about hiring Barbara,” said Myron Anderson, associate to the president for diversity and hiring authority. “She brings substantial experience as a mediator and has an extensive conflict resolution background. She also has a proven experience as a University ombuds.” 

February 22, 2018

Job Posting: Kungl Konsthögskolan (KKH), Sweden

The Royal Institute of Art (also known as the Royal University College of Fine Arts) in Stockholm is hiring its first Studentombudsman. The part-time position will serve a student body of about 230. In addition to start up activities, the position is expected to serve as an alternate member of the Working Environment Council and the Equal Opportunities Council and work closely with the KKH Student Union. 

February 21, 2018

Job Posting: African Development Bank Group

The multilateral development finance institution based in Abidjan, Côte d’Ivoire has opened a search for a Second Ombudsman. This new position in the AfDB Office of Ombudsman and Mediator reports to the Ombudsman, Alisand Singogo, and provides impartial, confidential, independent and informal assistance to staff with workplace grievances and complaints. Some travel to country offices is required.

Norfolk State University Names Ombuds

NSU has appointed Erick S. Cage as University Ombudsman, succeeding Clementine Cone  who opened the office in 2017. The scope of the program has been narrowed and Ombuds services are now available only to faculty and staff, and no longer students.  Cage also serves as Executive Advisor to the President and Board of Visitors for Policy and Compliance,  providing senior policy counsel on a wide range of issues impacting higher education administration and governance including compliance. The Ombuds program still ostensibly practices to IOA standards.

February 20, 2018

February 2018 ABA Section of Dispute Resolution Newsletter Features Ombuds

The Ombuds Committee has sponsored the latest edition of the ABA DRS Just Resolutions newsletter. An introduction by Ombuds Committee Chair provides this introduction, "This issue of Just Resolutions also highlights our Committee’s progress in ensuring that ombuds programs have the ability to operate in accordance with appropriate standards."

February 19, 2018

IOA Seeks Nominations for 2017 Distinguished Emeriti Ombuds

The International Ombudsman Association is soliciting nominations for the Distinguished Emeritus Award. Each year the IOA Nominations and Governance Committee solicits nominations to recognize outstanding and dedicated service to the organization and Ombuds profession. 

February 18, 2018

Norwegian Legislature to Consider Mandating Student Ombuds for All Universities

A committee of the Storting (Norway's supreme legislature) has approved a proposal to mandate Studentombud for all universities in the country. At present, ten universities provide Student Ombuds programs, which serve about two-thirds of all university students. 

February 15, 2018

IOA Announces New Board Members for 2018

The International Ombudsman Association has announced the results of the annual election for its 2018 Board of Directors. Beginning April 24, following the Annual Business Meeting, seven new directors will join the IOA Board. The following individuals were elected to three-year terms:

Job Posting: Transportation Security Administration

The TSA's Ombudsman Division (part of the Civil Liberties, Ombudsman and Traveler Engagement Office) is hiring a full-time Ombudsman Specialist.  The position serves internal and external stakeholders and about 25% travel is required. The position is open to current and former permanent Federal employees and veterans.

February 13, 2018

Job Posting: Syracuse University

The private university in Upstate New York has opened a search for its first permanent Ombuds. (Samuel Clemence was recently appointed to the position on an interim basis.) The full-time position will report to the university chancellor and be charged with establishing an office for faculty, staff, and graduate students according to IOA standards.

Syracuse University Unveils Ombuds Program

Syracuse Chancellor Kent Syverud has appointed Samuel Clemence as the university's first Ombuds. Clemence is a professor emeritus of civil and environmental engineering and will serve in an interim capacity until a search committee identifies a permanent Ombuds. Several campus groups have advocated for the creation of an Ombuds program over the past several years. The new Ombuds office already has a charter agreement that adopts and incorporates IOA standards.

February 12, 2018

Baker Hughes Shutters Ombuds Office

Reliable sources are reporting that the oilfield services company in Houston has closed its Organizational Ombuds Office (known as "o3"). The closure came about six months after Baker Hughes was acquired by General Electric Co., which has an "Ombudsman Process" that functions like an audit department. The Baker Hughes o3 office opened in 2012 and its Ombuds--Melanie (Lewis) Jagneaux and Bonnie Bonnivier--quickly became engaged in professional activities as speakers and leaders.

Michigan State University Posts History of Ombuds Office

MSU has published materials from its archives to commemorate the 50th anniversary of its Office of the University Ombudsperson.  The primary source materials document the appointment of every university Ombuds from 1968 to the present and explain their evolving role on the campus. 

Here's an excerpt from the history:

CU Boulder Hosts Colorado Ombuds


The Colorado Ombuds Group gathered for its Winter 2018 meeting on Friday, January 26, 2018 at the University of Colorado Boulder. Here's a summary provided by Liz Hill, one of the organizers: