December 18, 2014

The Ombuds Blog Top Ten Stories of 2014, Nos. 7-10

This is the fifth annual retrospective of the most important stories about Organizational Ombuds.  The list starts with numbers seven through ten.  The list continues in the next two weeks.


(drumroll please...)

Association of Canadian College and University Ombudspersons to Hold Midyear Conference in London, ON

Fanshawe College and Western University will host ACCUO’s Eastern Midyear Conference on January 28, 29, and 30, 2015.  Highlights of the meeting will include:

December 17, 2014

ENOHE Calls for 2015 Papers

The European Network of Ombudsmen in Higher Education is inviting submissions for its 2015 annual conference to be held in Innsbruck, Austria on May 28-30, 2015 .  The theme is: "Years of Solitude? University Ombudsmen‘s Pioneering Past, Confident Present, Challenging Future." 

Job Posting: Department of Energy

The department responsible for U.S. energy and nuclear safety policies is hiring two Associate Ombudsmen. The positions are based in the DOE Office of the Ombudsman in Washington, DC, and serve all DOE federal employees, world-wide. The positions are open only to current DOE employees.

"ADR as First Career" Interviews Kaiser Ombuds

Back in September, the video blog about professional who started their careers in the ADR field, featured Annalisa Peterson, a Health Care Ombuds/Mediator with Kaiser Permanente in Northern California.  Peterson talks a about her interest in ADR and how she gained the education and experience that lead to her job. 

December 16, 2014

Journal Seeks Submissions to Mark IOA's First Decade

The Journal of the International Ombudsman Association is issues a call for articles to mark the tenth anniversary of the International Ombudsman Association, which was created in 2005.  Editors are inviting submissions in the following specific topic areas:

Job Posting: Transportation Security Administration

The Department Of Homeland Security agency is hiring a Supervisory Federal Air Marshal.  The position will serve as the Office of Law Enforcement/Federal Air Marshal Service Ombudsman Liaison to Office of Civil Rights and Liberties, Ombudsman, and Travel Engagement, Ombudsman Division in Reston, VA.  The job is open only to TSA employees.

Brock University TV Introduces Ombuds

A YouTube video by the public university in St. Catharines begins by asking students what an Ombuds is.  Failing to find a correct answer, the video explains the service using hand-drawn animations.  Carole Moss, is the Student Ombudsperson but is not featured.  (YouTube.)

December 12, 2014

Will the Ontario Ombudsman's New Powers Impact University Ombuds?

Earlier this week, the Legislative Assembly of Ontario passed Bill 8, the “Public Sector and MPP Accountability and​ Transparency Act, 2014, a package of new public-sector accountability measures.  Among other things, Bill 8 expands the Ontario Ombudsman’s powers to municipal entities previously off limits, including universities.  Although there is no current concern, the impact on existing university Ombuds in Ontario remains uncertain. 

Binghamton University Announces Next Ombuds

The State University of New York announced the appointment of Bathabile Mthombeni as Ombudsman, effective January 15, 2015.  Binghamton President said,“Bathabile’s background in law and extensive experience in conflict management and dispute resolution is what we had hoped to find for our campus and will serve her well in this key position.”

December 11, 2014

Volunteer Opportunity: Canadian Paralympic Committee

The Canadian Paralympic Committee is seeking volunteer Ombudspersons for the Toronto 2015 Parapan American Games and/or the Rio 2016 Paralympic Games. The Ombuds will provide guidance and counsel for Canadian Paralympic Team Members to quickly and effectively resolve disputes and issues.

Job Re-Posting: University of Arizona

The public university in Tucson has reopened its search for an Ombuds Program Director. The position provides direction, coordination, and development of campus volunteers in the UA Ombuds Program. In addition, the Director also is expected to work closely with senior administrator about systemic issues.  The position will report to Senior Vice President for Finance and Administration.

December 10, 2014

Job Posting: University of South Florida

USF plans to reopen its Office of the Ombudsman which closed nearly two years ago.  The university in Tampa has opened a search for an Ombuds to work with a student population of about 48,000.  Applicants must have a Bachelor's degree and at least four years of experience.  An advanced degree, counseling, and USF experience are preferred.

University of the Pacific Appoints First Ombuds

The private university in Stockton, California as named Hector Escalante as its first Ombudsperson, starting January 5, 2015.  UOP Vice President Mary Lou Lackey said, "Hector's background in conflict management, together with his exceptional interpersonal and communications skills, strong ethical framework and deep understanding of Pacific's culture and structure will serve him well in this important role."

Ombuds Case Numbers Grow at Northern Illinois University

In a report presented last week, NIU Ombuds Sarah Klaper said that 604 individuals who visited her office from May 2013 to May 2014, a 32% increase from the prior year.  In fact, Klaper said that the actual number of cases should be much higher.  “In my day-to-day work life, I talk with people as I go across campus,” Klaper said in the report.