August 20, 2018

International Ombudsman Association Seeks Presenters for 2019 Conference in New Orleans

IOA Conference Committee presentation proposals, speaker, and topic suggestions for it's 14th annual conference on the theme of “Ombuds: Providing Calm in a Conflicted World.” The conference is set for April 1-3, 2019 at the Sheraton Hotel in New Orleans, Louisiana. 

Job Posting: Safer Care Victoria

The Department of Health and Human Services agency that oversees and supports health services is hiring an Independent Facilitator -- its first Organizational Ombuds. Based in Melbourne, the position is an "independent, neutral and confidential resource for employees of designated Victorian health services, providing informal assistance and support to employees regarding workplace issues, concerns or complaints." The job practices to IOA standards. 

New Ombuds Blogger: Chris LaHatte

Earlier this year, Chris LaHatte launched a blog to offer his insights on alternative dispute resolution. LaHatte is currently the ICANN Ombudsman and lives in New Zealand. His latest post delves into the #metoo movement. He observes that the current discussion lacks consideration of: 1. an independent resource for complainants; and 2. restorative justice as an important remedy. He asserts that Organizational Ombuds programs would fill these needs.

August 17, 2018

Job Posting: Kaiser Permanente San Francisco

KP Northern California is hiring a full-time Health Care Ombuds/Mediator for its medical facilities in San Francisco.  The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution."

Internship: United Nations, New York

The Office of the UN Ombudsman and Mediation Services is accepting applications for an unpaid internship in its New York headquarters. The temporary position is full-time and will last six months. Duties will depend on the intern's experience and needs of the program, but may include: outreach and advocacy; support preparing data and reports; and conducting research.

August 16, 2018

American Lawyer Magazine: Law Firms Need Ombuds for Sexual Harassment Problem

The monthly law magazine published a commentary by Gwen Mellor, "Law Firms Need Informal Reporting Programs to Quash Sexual Harassment." The piece outlines steps firm leaders can take to improve reporting and resolving misconduct. Mellor urged firms to create an Ombuds that complies with IOA standards.

Stockton University Opens Ombuds Office

The public university near Atlantic City, New Jersey has named Rahmaan Simpkins as its first Ombuds Officer. He practices to IOA standards and serves faculty, staff, and 9,000 students. He was appointed Interim Assistant Vice President for Organizational Effectiveness & Ombuds Officer in February 2018. 

August 15, 2018

Job Posting: World Health Organization

The UN agency that focuses on international public health is hiring a Regional Ombudsman for the Pan American Health Organization. The 80% time position will be based in Washington, DC, for a two-year, renewable contract. Dolores Gómez-Morán has held the post for the past four years.

Job Posting: Transportation Security Administration

The TSA's Ombudsman Division (part of the Civil Liberties, Ombudsman and Traveler Engagement Office) is hiring an Ombudsman Specialist. The position serves internal and external stakeholders and about 25% travel is required. The position is open to current and former permanent Federal employees and veterans.

August 14, 2018

Meharry Medical College Taps Chaplain to Serve as First Ombuds

The Methodist-affiliated, medical school in Nashville has named Robin Kimbrough its first Ombudsman. She will practice to IOA standards The full-time position will work with Meharry's 700 students, plus staff, faculty, and administrators. She has served as the Chaplain and Special Assistant to the President for United Methodist Affairs since at least 2012.

August 13, 2018

Job Posting: Federal Emergency Management Agency

FEMA's Alternative Dispute Resolution Division is re-posting its third Ombuds position because "the previously selected applicant accepted another position." The position provides professional conflict prevention and resolution services to FEMA employees during disaster operations. The job is not yet posted online. Here is the announcement from the Deputy Director for ADR:

August 09, 2018

Job Posting: International Committee of the Red Cross

The ICRC is hiring a Regional Ombuds for the Middle East and North Africa Region.  The full-time, three-year position requires significant travel and reports to the ICRC Ombuds, John W. Zinsser, in Geneva. 

Job Posting: Administrative Office of the U.S. Courts

The federal court system has responded quickly to a directive by Supreme Court Chief Justice John Roberts' to address sexual harassment. The newly-created position of Judicial Integrity Officer is very much like an Ombuds. (The Senate Judiciary Committee did hear testimony promoting an Ombuds for this role.) According to the job description, the JIO will oversee the national Office of Judicial Integrity:

Article in New Mexico Lawyer Outlines Ombuds Field

The current issue of the New Mexico Lawyer focuses on ADR. The lead article, "Classical, Advocate, and Organizational: An Overview of Ombuds from Scandinavian Origins to the Governments, Corporations, and Universities of America," is by Jon Lee, CO-OP, the Ombuds Facilitator at the University of New Mexico. The succinct article provides a balanced review of the history and current state of the Ombuds field. The magazine is provided to all 7,400 members of the New Mexico State Bar.  (NM Lawyer.)

August 07, 2018

Job Posting: University for Peace

The United Nations affiliated university in Costa Rica is hiring its first Ombudsperson for a one-year contract. The position reports to the Office of the Rector and provides a range of services to students and staff, including: Receiving and acting on complaints; Facilitating or mediating; Seting up panels for investigating complaints; Providing legal and procedural guidance to panels and disputants; Providing recommendations to the Rector; Conducting trainings; Supporting development of an online training module; and Providing an annual report. Clearly, some responsibilities are not in sync with typical practices of university Ombuds or the UN Ombuds program.