August 17, 2017

Cal Caucus Posts Details of 2017 Conference

The California Caucus of College and University Ombuds has announced the agenda for its 44nd annual meeting at Asilomar in Pacific Grove. Taking place on November 12-15, 2017, the event attracts Ombuds from beyond California and the higher education sector with its inclusive, casual, and intimate tradition. The co-convenors this year are Marcia Gee Riley (University of California Berkeley) and Natalie Sharpe (University of Alberta). 

August 16, 2017

Job Posting: Brandeis University

The private university near Boston, MA is hiring a part-time Ombuds Officer (17-18 hours per week) for a two-year contract. The Ombuds program at Brandeis was launched in 2015 in response to student protests about diversity on campus.  Currently, two Ombuds, Elena Lewis and Susan Parker, serve about 7,500 faculty, staff, and students.  

August 15, 2017

American Society of Mammalogists Has Two Ombuds

The century-old association of professional scientists created its Office of the Ombudsperson in 2011.  The program was established, "to hear and to respond appropriately to complaints of unprofessional behavior by any member of the ASM at its annual meeting or in the governance of the ASM through its committee structure."

University of Michigan-Dearborn Appoints Faculty Ombuds

Kim Killu has been named the next Faculty Ombudsperson for the UM regional campus in Dearborn. Killu is a professor of Special Education and takes on the Ombuds role as a volunteer.  Her appointment will run through the Summer of 2020. 

August 14, 2017

American Bar Association Passes Resolution in Support of Ombuds

At its Annual Meeting in New York City today, the American Bar Association House of Delegates passed a resolution that: "Encourages greater use and development of ombuds programs that comply with generally recognized standards of practice as an effective means of preventing, managing, and resolving individual and systemic conflicts and disputes." 

August 11, 2017

Job Posting: State of Virginia

Virginia's Department of Human Resource Management, Office of Equal Employment and Dispute Resolution is hiring a Workplace Conflict Specialist. As part of the Workplace Conflict Consultation and Mediation Program, the position provides early intervention services, including mediation, training, consultation, coaching, facilitation, investigation, and/or other related services as needed. The entry-level job is located in Richmond. 

August 08, 2017

Job Posting: College of William & Mary


The public university in Williamsburg, VA is hiring its next Ombudsperson.  The full-time position serves all campus employees and reports to the Provost's office.  Tatia Granger has been W&M's Ombuds since 2008.  

August 07, 2017

Job Posting: Simon Fraser University

The public university in Burnaby, Vancouver with an enrollment of 35,000 is hiring its next Student Ombudsperson.  The position is funded jointly by the University, the Graduate Student Society, and the Simon Fraser Student Society.  The search will fill a position held by Laura Reid since last fall.

August 02, 2017

International Ombudsman Association Seeks Proposals for Professional Development Programming

IOA is soliciting proposals for a "replicable core course which will introduce ombuds professionals to conflict theory" -- a new two-day course to be offered for the first time in April 2017.  The solicitation is part of a large plan to develop a set of standardized core courses that can be offered repeatedly and by a variety of trainers.  

August 01, 2017

Job Posting: University of Nevada Las Vegas

Nevada's largest university has opened an internal search for its second-ever Ombudsperson. The full-time position serves about 32,000 faculty, students and staff, and follows IOA Standards of Practice.  The UNLV Ombuds reports to the University President.

July 27, 2017

Iowa State University Names Next Ombuds

ISU has appointed Deanna Clingan-Fischer as the University Ombuds Officer, effective August 7, 2017.  Clingan-Fischer has been Iowa's long-term care ombudsman since 2011.  She will become the university's first fill-time Ombuds and succeeds Ealine Newell, who opened the office in 2008.

July 24, 2017

Job Posting: Dartmouth College

The private Ivy League college in New Hampshire has opened a search for its next Ombudsperson. The part-time position (0.6 FTE) reports to the college president and serves non-union staff and faculty.  The search will fill a position held by Sean Nolon since April 2015.

Job Posting: [Confidential Los Angeles Employer]

According to an exclusive posting on the IOA Career Center, " a greater Los Angeles area client [that] highly values the Ombuds role ... [is] seeking an Ombuds equally comfortable working with front line employees and Board members."  No other information regarding the organization is provided and no other posting for the position can be located online.

July 21, 2017

Internship: United Nations, New York

The Office of the UN Ombudsman and Mediation Services is accepting applications for an unpaid internship in its New York headquarters. The temporary position is full-time and will last just two months (as opposed to the usual three to six months). Duties will  depend on the intern's experience and needs of the program, but may include: outreach and advocacy; support preparing data and reports; and conducting research.

July 20, 2017

Paper Urges Academic Ombuds to Deal with Disparities in Practices

Tessa Tompkins Byer surveyed 111 Ombuds in higher education and interviewed 21 to learn about their practices. She presented initial findings at the IOA conference in 2016 and now has published a paper with more detail in Harvard's Negotiation Journal. "Yea, Nay, and Everything in Between: Disparities within the Academic Ombuds Field" is an insightful review of the field and should be valuable for practitioners and their professional association, IOA.