May 23, 2017

Job Posting: UC Davis

The University of California Davis is hiring two full-time Associate Ombuds.  One will replace an employee who recently left, Lisa Brodkey, and the other position will be designated primarily to the UC Davis Medical Center.  Both will report to the Campus Ombuds, Katherine Greenwood

May 22, 2017

Job Posting: University of Oregon

UO has opened a search for an Assistant Ombuds and Director of Conflict Resolution Services. The full-time position will provide Ombuds services, primarily to students, and direct a conflict resolution program. This position works under the direction and supervision of the University Ombudsperson, Brett Harris, with dotted line reporting to the Office of the Dean of Students. When filled, the position will increase the size of the Ombuds Office and move the student conflict resolution program away from the Dean of Students office.

May 19, 2017

Job Posting: National Lawyers Guild

The progressive public interest association is hiring its first Ombudsperson for a two-year appointment. According to an internal announcement, "The National Lawyers Guild has recently decided to appoint an Ombudsperson to assist the organization with managing complaints and unresolved conflict that arises in Guild spaces." Although the NLG Ombuds is independent, neutral, and confidential, it is designated as an agent for notice and has a contractual duty to notify leadership of complaints within five days.

The New School Names Ombuds

The private university in New York City has appointed Ann-Louise Shapiro as its next Faculty and Staff Ombuds. Shapiro has been a professor at The New School's Lang College and also served as dean. Previously, she was a professor at Wesleyan University where she taught social research. She is a specialist in the social and cultural history of modern Paris. 

May 18, 2017

Wheelock College Opens Ombuds Office

The small, private, liberal arts college in Boston has appointed Elaine Markoff as its first Ombudsperson.  Markoff provides services to all members of the Wheelock College community, including about 1,200 students.

IOA Ombuds Training Returns to San Diego

The International Ombudsman Association will offer three training programs for Organizational Ombuds in San Diego, CA in July 2017.  The offerings are aimed at aspiring and novice Ombuds.


May 17, 2017

Registration Opens for Fifth Annual FCO/Osgoode Ombuds Certificate Program

The Forum of Canadian Ombudsman and Osgoode Professional Development (of Osgoode Hall Law School, York University) will offer their certificate program, Essentials for Ombuds, September 25-29, 2017 in downtown Toronto. 

May 16, 2017

Job Posting: Beacon Health Options, Florida

The managed behavioral health organization is hiring an Ombudsperson to provide confidential, neutral assistance to members from its office in Miami. "The Ombudsperson advocates for fairness, serves as a source of information and support, acts as a liaison among stakeholders, and supports risk management for Beacon." The duties are primarily those of an Organizational Ombuds, but also incorporate some duties that are similar to those of a Classical Healthcare Ombuds. 

Internship: New Jersey Courts

The New Jersey Judiciary Ombudsman Program is seeking an unpaid intern for a one-semester commitment. Interns will assist the Ombuds explaining how to complete court forms and explaining court procedures, referring court users to services and resources, and helping litigants utilize with various Family Court matters, Landlord/Tenant issues, Small Claims matters and/or criminal expungements. The position is open only to students. (GovernmentJobs; NJ Courts Ombuds.)

Montgomery College Ombuds Starts Bi-monthly Column

Montgomery College's Ombuds, Julie Schwartz Weber, has started a regular column in the campus newsletter.  She aims to provide conflict resolution and Ombuds information, and will respond to reader suggestions. The first column focuses on the parameters of her confidentiality (which follow IOA standards). (Inside MC.)

May 15, 2017

Job Posting: Utah Valley University

The public university in Orem is hiring a full-time Ombudsperson. The position will serve as the Ombuds for the campus community, including about 33,000 students.  Previously, the position was part-time and served only students.  Maren Turnidge has been the UVU Ombuds since 2013.  

Task Force Report Moves Syracuse University Closer to Implementing Ombuds Office

Last week a task force appointed by the Syracuse University Chancellor on Friday released a report making 18 recommendations to improve campus diversity and inclusion.  One recommendation called for the implementation of an IOA-compliance Ombuds program:


May 12, 2017

Job Posting: United Nations, Uganda

The United Nations Ombudsman and Mediation Services is hiring a temporary Conflict Resolution Officer in Entebbe.  The position will provide Ombuds and conflict resolution services to UN staff in the region including UNMISS, UNAMID, UNISFA, and RSCE. (The posting does not state the duration of the appointment.)

May 11, 2017

Job Posting (Request for Proposals): UN Development Programme

The United Nations' global development network seeks proposals for Conflict Resolution On-Call Expert.  The position reports to the Office of the Ombudsman for UN Funds and Programmes and provides Ombuds and dispute resolution services to staff members and non-staff personnel of the UN Funds and Programmes (including UNDP, UNFPA, UNICEF, UNOPS and UN Women).  The contract position is "home based" for for up to three years and starts June 15, 2017.  Some travel is required.

Job Posting: Rogers Bank

The Canadian financial services company and wholly-owned subsidiary of Rogers Communications is hiring a Deputy Ombudsperson for a 12-month maternity leave coverage. Reporting to Rogers Ombudsperson, the position works with customers and regulators, and "ensures that the integrity of the office is maintained through independence, fair process, neutrality, impartiality, confidentiality and timely attention to resolution of issues."