September 19, 2014

Job Posting: Alabama State University

The public, historically black university in Montgomery has opened a search for its first Student Ombudsman. The full-time position will apparently report to the Office of the Provost and serve a student population of about 5,600. ASU has not had any kind of Ombuds program before. 

September 17, 2014

D.C. Schools Ombuds Reports on a Busy First Year

In a report released today, the Ombudsman for Public Education in Washington DC, Joyanna Smith says that she has re-started the office and handled 150 matters.  In the first six months, more than two-thirds of the 150 inquiries came from parents of DC public schools students and about a quarter from parents of charter school students.

Cornell University Ombuds Celebrates 45 Years

Cornell's Office of the University Ombudsman is celebrating the 45th anniversary of its founding with an open house on Friday, October 3, 2014. (Cornell Events.)

Meet the Ombuds at Cal State San Marcos

Fritz Kreisler and Kara Kornher serve as the Ombuds at the California State University campus north of San Diego.  They were profiled recently by the campus newspaper.   

September 16, 2014

Northern Illinois University Updates Title IX Policy and Protects Disclosures to Ombuds

NIU has published revised "Title IX Policy and Procedures" for its 25,000 students and other members of the university community. The updated policy acknowledges the need for students and employees to seek confidential or anonymous assistance.  The NIU Ombuds Office is specifically identified as one of those resources.   

Washington University School of Medicine Opens Ombuds Office

Washington University School of Medicine in St. Louis has established an Ombuds Office for nearly 2,000 faculty members.  Professors Karen L. O'Malley and Jeff Lowell are the first Ombuds and their website went online just days ago.

Lehigh University Names Two New Ombuds

The private university in Bethlehem, PA has appointed Robert Thornton and Susan Szczepanski to serve as Ombudspersons.  In their part-time roles, they serve as resources for about about 9,000 faculty, students and staff.  

September 15, 2014

Job Posting: University of California Office of the President

The systemwide headquarters of the University of California is hiring its first Ombudsperson.  In addition to serving as the Ombuds for about 3,000 staff members in Oakland and throughout California, the position will "serve as a resource for senior officials in formulation of UCOP policy and procedures, raising issues that may surface as a result of a discrepancy between the stated goals of the University and actual practice."

Conflict Between University of North Dakota's First Ombuds and President Becomes Public

Last Thursday, the Grand Forks Herald revealed the details of a dispute between UND President Robert Kelley and the University's first Ombudsperson, Dusty Farned. Unfortunately, Farned's side of the story wasn't revealed until a follow-up article.

Job Posting: Oregon Health & Science University

The academic medical center in Portland is hiring an Ombudsperson.  The half-time position will serve as "a designated neutral or impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to constituents of the School of Medicine faculty and research staff"--a total population of about 5,000. 

Job Posting: Kaiser Permanente in Los Angeles

KP Southern California is hiring a full-time Health Care Ombuds/Mediator for its facility in Hollywood. The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution."

September 12, 2014

Watch Senator Question White House Title IX Expert on Role of Campus Ombuds

On July 24, 2014, Senator Tom Harkin questioned Catherine Lhamon, the Assistant Secretary for Civil Rights at the U.S. Department of Education, during a hearing of the Senate Committee on Health, Education, Labor and Pension. The Senator asked specifically about the role of Campus Ombuds as a resource for victims of sexual misconduct and revealed a surprising level of knowledge about Ombuds. 

Coalition of Federal Ombuds Announces 2014 Conference

The U.S. Patent and Trademark Office in Alexandria, Virginia will again host the CoFO Conference.  Set for on Tuesday, September 30, 2014, the 13th annual event is open to those who are working as Ombuds in the Federal sector and others interested in the role.

NorthWest Ombuds Group to Hold Second Practice Issues Conversation

The group of Ombuds in the U.S. northwest and Canada's western provinces will hold its second "Practice Issues Conversation" on September 23, 2014.  The event takes place by conference call, Twitter and email, and will focus on "How do Ombuds effectively impact change in their organizations or institutions?"

September 11, 2014

ENOHE Plans 2015 Meeting in Austria

The European Network of Ombudsmen in Higher Education Executive Group met earlier this month to begin planning its 2015 conference in Innsbruck, Austria.  Representatives from Australia, Austria, Canada, Germany, Norway, the UK and the USA participated.