In latest episode of his "Conflict Specialists Show," Dave Hilton interviews John Zinsser, Principal and Co-Founder of Pacifica Human Communications, LLC based in Charleston, SC. In the 40 minute piece, Zinsser talks about:
March 06, 2014
March 05, 2014
After eight years as the Ombudsman for the Maryland Judiciary, Ed Modell learned that the new Maryland Chief Judge decided the program would not continue after restructuring. Modell was awarded the first contract to create an Ombuds program for judiciary employees in 2006. In 2010, his role expanded to include serving as the Ombudsman for court users.
March 04, 2014
The for-profit, postsecondary education provider is hiring an Ombudsman for its Career Schools division. The full-time position in Schaumburg, IL will serve as, "an impartial advocate whose job it is to find equitable resolutions to student complaints before they are escalated outside of CEC."
March 02, 2014
The International Ombudsman Association sponsors an annual writing competition designed to invite fresh academic insight on the role of the Organizational Ombuds, foster cross-pollination with other professional and academic communities, and endorse talent in the next generation of Organizational Ombuds.
February 28, 2014
The Consortium on Abrasive Conduct in Higher Education (CACHE) will hold its the Second Annual Colloquium on Abrasive Conduct in Higher Education at DU on June 23-24, 2014. Last year, Ombuds and other representatives from nearly 20 institutions convened at UC Santa Barbara to explore best practices in addressing the problem of workplace bullying in the academy. The goal this year is to explore and recommend best practices in solving this problem.
February 27, 2014
The group of Ombuds in the U.S. northwest and Canada's western provinces has established a website to coordinate its activities. NWOG is a regional cross-sector group of Ombuds, Ombuds staff, and others interested in supporting the work of Ombuds, that has been meeting two to three times a year since 2001. The next meeting is set for March 27, 2014 at the Fred Hutchinson Cancer Research Center in Seattle.
Labels: Regional Events
Thomas Griffin is joining Lisa Neale as co-editor of of the Journal of the California Caucus of College and University Ombuds. Griffin is an Ombuds at UCLA and succeeds Helen Hasenfeld as the Journal of CCCUO Co-Editor. Neale is the Ombuds at the University of Colorado Denver.
February 26, 2014
Canadian Business Franchise is publishing a five-part series of articles about independent Ombuds for disputes between franchisors and their franchisees. Written by Frank Zaid, a corporate attorney and franchise mediator, the articles explain the benefits and features of a Franchise Ombuds.
Blogger and ADR expert, F. Peter Phillips says that the U.S. Congress is not likely to enact any of the proposed laws regarding Ombuds.
A new survey by The Workplace Bullying Institute found that on the job bullying affects 48% of employees in the U.S. Bullies are predominantly bosses and male, while women are the targets 60% of the time.
February 21, 2014
The private, historically black university in Alabama has opened a search for its first Ombudsman. The position will report to the Office of the President and serve only faculty and staff. The TU Ombuds will be independent, neutral, informal, and confidential, but also will "serve as the manager of the University centralized complaints record system."
The Ombuds Committee of the Dispute Resolution Section of the American Bar Association is now officially up and running again. One of its goals is to inform and educate lawyers and the public about Ombuds programs, functions and the benefits they provide to organizations and society.
Labels: Leading Indicators