March 22, 2019

Job Posting: Partners HealthCare

Earlier this week, Partners HealthCare announced searched for a Director and Program Manager who will create a new Office of Mediation, Coaching and Ombuds Services. Now the integrated health care system has posted additional positions including Senior Professional Coach, Mediator, and Ombudsperson. The Ombuds position will develop and implement a plan for services following IOA standards. 

Delft University of Technology Pilots Ombuds Program for Staff

Job van Luyken will serve as the Interim Ombudsman for TU Delft staff for a two year pilot period. The largest and oldest Dutch public technical university employs 3,400 academic staff and 2,900 administrative staff. Van Luyken temporarily fulfills the position as a replacement for a previously appointed ombudsman who could not start due to circumstances. The pilot Ombuds program is an initiative of TU Delft’s Works Council.

March 21, 2019

University of Oslo Appoints First Science Ombuds

Norway's largest university, Universitetet i Oslo, has named Knut Willem Ruyter its first Vitenskapsombud. For the next three years, Ruyter will provide guidance and advice to scientific employees (PhD candidates, postdocs, librarians, and temporary faculty) who face difficult ethical situations in research. UiO established the Science Ombuds position in 2015, but it has remained vacant until Ruyter's appointment. His work will supplement that of the Studentombudet, Marianne Høva Rustberggard, who was appointed in 2013.

March 20, 2019

Job Posting: World Health Organization, Denmark

The UN agency that focuses on international public health is hiring a Regional Ombudsman. The three-quarter time position will be based in Copenhagen for a two-year contract. The Regional Ombudsman practices to IOA standards and reports to the WHO Ombuds, José Martínez-Aragón.

March 19, 2019

Job Posting: Partners HealthCare

The integrated health care system in eastern Massachusetts, which includes Brigham and Women’s Hospital and Mass General, is hiring two positions for a new Office of Mediation, Coaching and Ombuds Services: Director and Program Manager. Partners is the largest private employer in Massachusetts, with approximately 74,000 employees, including physicians, nurses, scientists, and caregivers. The new program will "provide employee support, facilitate workable solutions solutions to conflict and to support individuals building skills to address and transform conflict."

California Lutheran University Creates Ombuds Program

Cal Lutheran, a private liberal arts university in Thousand Oaks, California, has named Helena Goto and Alice Sarfati as the first Ombuds for its 400+ staff. Goto is a principal with HG Consulting and Sarfati has been an employee since last fall. 

March 18, 2019

American Economic Association Opts for Classical Ombuds

In the wake of persistent gender discrimination against female economists, the AEA will establish and fund an Ombudsperson for its members. However, despite careful consideration of an Organizational Ombuds model, the profession association instead opted for a more Classical Ombuds. (Shereen G. Bingham, Professor and Ombudsperson at the University of Nebraska, provided extensive details in her recommendation to AEA's Committee on the Status of Women in the Economics Profession for an Organizational Ombuds last spring.) Most significantly, the AEA Ombuds will serve as an agent for notice for the association, with significant input on administrative decisions.

Job Posting: Stockton University

The public university near Atlantic City, New Jersey is hiring a half-time Ombuds Officer. The position serves faculty, staff, and students--a total population of about 11,000. The search will fill a vacancy left by Rahmaan Simpkins, who established Stockton's Ombuds Office last summer and was recently named the school's interim head of HR. 

Holyoke Community College Names First Ombuds

Lea Occhialini has been appointed the first Ombudsperson and Chief Culture Officer for the public community college in Massachusetts. Previously, she was the Ombudsperson for faculty and staff at Hampshire College. In her new role at HCC, Occhialini will work with faculty, staff, and students, and report to the college president.  “I’m excited about this,” said HCC president Christina Royal. “Although it’s very common at four-year institutions, to my understanding, this is the first time a community college in Massachusetts has had an ombudsperson.”

March 14, 2019

Job Posting: United Nations, New York

For the third time in 15 months, the Office of the United Nations Ombudsman and Mediation Services has re-posted its search for a new Chief of Service. The position reports to the UN Ombudsman, Shireen L. Dodson, who was appointed in June 2018. The position is based in New York and directs the work of seven regional Ombuds offices, in addition to working as an Ombuds. Significant travel is required. 

Georgia State University Confirms Ombuds Director

GSU has appointed Birthe Reimers as University Ombudsperson and Director of the Office of the Ombudsperson. She had served in the role on an interim basis following the departure of Kelley Alexander. Meanwhile, Chris Vermillion , who had also served as Interim Co-Director, has moved north to the Transportation Security Administration Ombudsman Specialist in Virginia. (GSU Ombuds; LinkedIn.)

University of North Texas Ombuds Retires, Office Closes

In overdue news: Belinda Newman, the UNT Ombuds, retired on August 29, 2018 after 11 years of service to the public research university in Denton.  The university then discontinued the Ombuds program. 

March 12, 2019

Call for Papers: ENOHE 2019 Conference in Spain

The Conference Planning Committee for the European Network of Ombudsmen in Higher Education is requesting proposals for its next annual conference, "Defending and Protecting Rights within Higher Education: Stocktaking, Looking Ahead."  ENOHE's fifteenth annual gathering  is generously hosted by the Defensoría of the University of León in Spain, June 25-28, 2019. June 25 will be a training day. 

Externship: Federal Emergency Management Agency

FEMA's Alternative Dispute Resolution Division is seeking applicants for an externship.  The extern will work directly with FEMA Ombuds Vik Kapoor, who also chairs the Department of Homeland Security’s Ombuds Forum.  The Ombuds team does a range of ADR work such as conflict coaching, group facilitation, conflict competency training, and commenting on policies and practices that are impacting a large number of FEMA employees.

March 08, 2019

After a Rocky Year, IOA Announces Search for Executive Director

The member-led, professional association for Organizational Ombuds is seeking applicants to be its Executive Director. The part-time, contract position will be the public champion and representative for the IOA, its members, and the organizational ombudsman profession. The Executive Director will carry out the strategic plan and policies as established by the IOA Board and managed by a staff team at an association management company, SBI Association Management.