October 02, 2015

FCO Research Grant Celebrates 50 Years of Canadian Ombuds

In recognition of the fiftieth anniversary of the first Ombudsman in Canada, the Forum of Canadian Ombudsman will award $10,000 to support an Ombuds-focused research project that will contribute to higher levels of effectiveness in the implementation of the Ombuds/man/person role in the Canadian context.

Midwestern Accreditation Body Endorses Ombuds for Higher Education

The Higher Learning Commission of the North Central Association of Colleges and Schools, says that Ombuds are a necessary resource for resolving a wide range student complaints. According to its statement on "How Institutions are Accredited," the Commission said: 

Amherst College Hires Ombuds

The private, liberal arts college in Massachusetts has appointed Michael Stephens as its next Ombudsperson. He will serve as a part-time Ombuds for faculty and staff. 

September 30, 2015

Ombuds Training Returns to Washington, DC

The International Ombudsman Association will offer several training opportunities for and about Organizational Ombuds in Baltimore, MD, November 2-6, 2015. The programs include introductory, intermediate and advanced topics.

Midwestern University Appoints First Ombuds

The graduate and professional health sciences school has named Karen D. Johnson to be its first University Ombudsperson. According to a brief announcement, she will "respond to inquiries from students and other institutional stakeholders regarding the University's policies and practices." The university has campuses in Downers Grove, IL, and Glendale, AZ, and enrolls about 5,500 students in osteopathic medicine, pharmacy, dental medicine, optometry, veterinary medicine, and the health sciences. 

Howard University Appoints an Advocate Ombuds for Students

The historically private university in Washington, D.C has appointed Calvin Hadley as its first Student Ombudsman. According to an announcement from Howard's President, "As ombudsman, Mr. Hadley will serve as student advocate, to investigate student complaints and expedite solutions."

September 25, 2015

Job Posting: International Monetary Fund

The international financial aid organization has opened its search for its next Ombudsperson. The selected candidate will be expected to take up the position in Washington, D.C. preferably in the beginning of 2016. The Ombudsperson’s term of service is intended to be for a non-renewable seven–year term, with an initial contract for two years. Lois Petzold is the current IMF Ombuds. 

Darton State College Appoints First Ombuds

The state college in Albany, which is part of the University System of Georgia, has named Wendy Wilson to open its first Ombuds Office. As Campus Ombudsperson, Wilson works with about 6,600 students and employees, and has oversight of the Campus Mediation Program. She reports directly to Darton's President. 

September 22, 2015

Grand Valley State University Creates Ombuds Office

The public, liberal arts university in Allendale, Michigan has appointed Takeelia Garrett to serve as its first Student Ombuds. The position is within the Dean of Students Office and serves a student population of about 25,000 undergraduates and graduates. Garrett has two decades of experience in student affairs and after-hours crisis management, and most recently worked as GVSU's Assistant Director of Housing and Residence Life. (GVSU Ombuds.)

EHOHE Surveying Practices of Campus Ombuds

The European Network of Ombudsmen in Higher Education is assisting the Office of the Independent Adjudicator for Higher Education in England and Wales conduct research about the diversity of practice among campus Ombuds. OIA is seeking responses before Friday, October 2, 2015. (ENOHE News.)

September 20, 2015

Job Posting: The Nielsen Corporation

The global marketing research firm headquartered in New York City is hiring Vice President, Ombudsman. The new position is responsible for overseeing, coordinating and facilitating the identification, documentation, reporting, investigation and resolution of employee concerns. The company employs about 40,000 in 100 countries. 

Job Re-Posting: Georgia State University

The large public university in Atlanta has reopened its search for a full-time Associate Director for its Office of the Ombudsperson. The position support the Director, Kelley Alexander, in providing conflict management services for GSU’s faculty, staff and students on four campuses. 

Job Posting: Syracuse City School District

The urban public school system in New York is hiring a Chief Ombuds Officer. The position answers directly to the District Superintendent, and assists stakeholders with issues relating to the District’s discipline policies and supports administrators and teachers in improving school climate. No particular education or experience is required, No application deadline or salary indicated. 

D.C. Schools Ombuds Issues Second Annual Report

The Ombudsman for Public Education, Joyanna Smith, says that the caseload to her office more than tripled last year. Smith, Associate Ombudsman Elizabeth Tossell, seven fellows, and two interns, handled 469 cases in 2014-15 compared to 150 in the prior academic year. About 88% of the cases were resolved within the same year. 

Meet the New Ombuds at Universiteit Leiden

When he became the Ombudsman for Students at the University of Leiden in May, Eugène van der Heijden inherited 35 cases from his predecessor, Jacqueline van Meerkerk. Since then, he has received 45 more. All of his cases involve students who they think they have been treated improperly by a staff member or by one of the university’s administrative bodies.