The U.S. Department of Energy National Laboratory in Richland, Washington is hiring an Employee Concerns Program Manager. The hourly, part-time, on-call position responds to employe concerns by prompt identification, reporting, and resolution of issues; independent and objective evaluation; supplementing existing processes for reporting concerns; and providing alternative dispute techniques.
The Ombuds Blog
News and Information For and About Organizational Ombuds
May 22, 2013
Ombuds at the 2013 ACR Conference
The Association for Conflict Resolution's Annual Conference on October 9-11, 2013 in Minneapolis, Minnesota will feature two presentations about Ombuds work.
May 21, 2013
IOA Offers Ombuds Training in Phoenix
The International Ombudsman Association presents several training sessions for new and experienced Ombuds in Phoenix, Arizona on July 8 through 12, 2013. The programs include "Foundations of Organizational Ombudsman Practice," "The Next Step for New or Growing Programs," and "Ethical Dilemmas Facing Organizational Ombuds."
Job Posting: Beacon Health Strategies
The managed behavioral health organization is hiring an Ombudsperson to provide confidential, neutral assistance to members in Woburn, MA. "The Ombudsperson advocates for fairness, serves as a source of information and support, acts as a liaison among stakeholders, and supports risk management for BHS." The duties are primarily those of an Organizational Ombuds, but also incorporate some duties that are similar to those of a Classical Healthcare Ombuds.
Update on May Meeting of Arizona Ombuds
On Thursday, May 16, 2013, twenty-four Ombudsman throughout
the State of Arizona gathered for a “brown bag” lunch meeting
hosted by Apollo Group’s Office of Ombuds Services. The meeting agenda
included networking, IOA highlights, information about USOA’s upcoming Fall
conference, an overview of Apollo Group’s Office of Ombuds Services, and
brainstorming potential topics for discussion or presentations for the Arizona
Ombuds’s summer conference.
May 20, 2013
Job Posting: University of Colorado Boulder
Colorado's flagship public research university is hiring an Associate Ombuds. The position serves as a designated neutral dispute resolution practitioner for students, staff, faculty, and administrators. CU-Boulder employs four Ombuds and follows IOA best practices. The salary range for this position is $62,000-$76,0000, commensurate with skills and experience.
Job Posting: Jackson Community College
The 6,700-student community college in Jackson County, Michigan is hiring a Student Ombudsman. The full-time position is primarily responsible for "providing a consistent, centralized point of contact for questions, concerns and/or problems they may be experiencing at Jackson Community College."
IOA Radio to Interview Shell Oil Ombuds
The second episode of the International Ombudsman Association’s teleconference-based “talk show,” will feature Sean Banks, Director of Ombuds Services and Corporate Ombuds for the Shell Oil Company.
Corporate Counsel Magazine: "How an Ombuds Can Foster Collaboration and Reduce Risk"
The current issue of the leading periodical and website for in-house attorneys includes an article on Ombuds. The piece focuses on the benefit of Ombuds for "knowledge workers," who collaborate frequently and are largely autonomous.
May 16, 2013
Job Posting: Kaiser Permanente Vallejo CA
KP
is hiring a full-time Health Care Ombuds/Mediator for its Northern California medical center in Vallejo. The Kaiser HCOM, "functions as a trained
alternative
dispute professional offering patients, family members, staff &
providers a conflict management program to resolve patient/provider
healthcare disputes early thereby improving patient safety &
reducing the costs of health care dispute resolution."
Overview of Ombuds in Africa and the AOMA
A recent article in the Ethiopian Herald provides an excellent the history of Ombuds in Africa and their professional body, the African Ombudsman and Mediators Association.
Here's a portion:
Here's a portion:
May 15, 2013
Sexual Assault Task Force at University of North Carolina will Include Ombuds
At UNC-Chapel Hill today, a task force will convene to review the university’s policies and procedures on sexual assault cases. The 21-member task force will meet weekly with a goal of a recommendations for a revised policy by the end of the summer. The group is comprised of administrators, faculty, staff and students, and includes University Ombuds and Professor of Public Law and Policy, Laurie Mesibov. (Raleigh, NC News & Observer.)
New Ombuds for American University in Cairo
Earlier this year, AUC appointed Lamia Eid as the University Ombuds, filling the role vacated by the founding Ombuds, Hana Sabea. Wafaa Abdelhamid, who had continued as the Director of the office in the interim, is now the Associate Ombuds.
May 14, 2013
DePaul University Will Host 2013 Summer Meeting of Academic Ombuds
The eleventh annual Summer Meeting of College and University Ombudspersons is set for July 28-29, 2013 at DePaul University in Chicago. This annual event provides an opportunity for academic Ombuds to become better acquainted, to share concerns specific to their professional environments, and to support and learn from each other’s experiences.
IOA Annual Report Reveals Plans for Organizational and Strategic Change
The International Ombudsman Association has published its 2012 Annual Report, which shows that the professional body is working on a number of internal changes. Based on feedback received at its last conference, the IOA Board has identified three initiatives for the coming year.
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