The European Network of Ombudsmen in Higher Education has announced the agenda for its 13th Annual Conference in Strasbourg, France on June 28 - 30, 2017: "Higher Education Ombudsmen as Beacons: Towards a Fair and Transparent European Higher Education Area."
April 28, 2017
The large military hospital near Tacoma, WA is hiring an Ombudsman. The position receives concerns about the Madigan Traumatic Brain Injury Program from patients, commanders, and senior leaders and uses "a variety of interpersonal. communication, problem solving and negotiation skills and techniques" resolve concerns.
April 27, 2017
At its annual conference earlier this week, the International Ombudsman Association announced the recipients of its 2017 Distinguished Emeritus award: James Lee and Randy Williams. IOA has traditionally bestowed the award to retired Ombuds in recognition of their outstanding and dedicated service to the organization and profession.
Paralympian, parliamentarian, and BBC commentator, Dame Tanni Grey-Thompson has completed a major independent report into athlete welfare in British sport. Her report lists seven priority recommendations for improving standards and the first is the creation of a Sports Ombudsman.
In a break from her usual role investigating listener complaints about news stories, National Public Radio's Ombudsman Elizabeth Jensen has released a report about the diversity of the newsroom staff at the media organization.
April 26, 2017
April 22, 2017
LSU has opened a search for an Ombudsperson to restart its shuttered office. The public university in Baton Rouge had an Ombuds program from 2006 through 2011, when it was closed due to budget cuts. The LSU assists nearly 40,0000 students, faculty, staff, and administrators in dispute resolution through informal means, which includes consulting, negotiation, and mediation.
April 19, 2017
Caitlan Hendrickson, who became the the Ombuds Program Director at UA in November 2015, says that the number of visitors increased 156% in 2015-16 after she focused on publicizing the service. A recent profile offers an overview of the UA Ombuds Office and Hendrickson's philosophy.
Last October, the medical school named Laurel Hyle as its first Ombudsperson for students, trainees, faculty and staff. “I’m enjoying being a part of the Baylor family and excited that I have the opportunity to blend my past experience together,” she said. “My goal for the Ombuds Office is that everyone knows this resource is available and feels welcome to access it.”
April 18, 2017
The International Ombudsman Association's Government & Policy Committee has released survey data from over 120 academic Ombuds showing their reporting duties under the Clery Act and Title IX. Kouang Chan, the Director of the Office of Student Ombuds at the University of Texas at Austin, lead the project and her summary, “Survey of Higher Education Ombuds Reporting Under Clery and Title IX” is available for IOA members.
More than a third of its faculty have been bullied in the last three years according to a new survey by the Women in Science and Engineering Leadership Institute at Madison. The survey confirms feedback highlighted by campus Ombuds in an annual report issued in August 2016. (Inside Higher Ed.)
An article in last week's New York Times explored the reasons why women do not report workplace sexual harassment. "Only a quarter to a third of people who have been harassed at work report it to a supervisor or union representative, and 2 percent to 13 percent file a formal complaint," according to one analysis. The Times offers some remedies and includes an Ombuds.
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