July 01, 2015

ENOHE Members Adopt Resolution Re Independence

At the most recent annual meeting of the European Network of Ombudsmen in Higher Education, members passed a motion supporting the independence of University Ombuds.  The resolution was recently posted at the ENOHE website.

Job Posting: U.S. Department of State

The State Department has opened an internal search for an Ombudsman.  The position will serve the entire Department, including all Foreign Service and Civil Service employees, supervisors, managers and senior executives as well as locally employed staff and DoS contractors, utilizing "generally accepted ombudsman techniques." 

June 29, 2015

Task Force Recommends Reinstatement of Ombuds Program at Dalhousie University

A Report of the Task Force on Misogyny, Sexism and Homophobia in Dalhousie University Faculty of Dentistry released last Friday says the university "should consider establishing a fully funded ombudsperson office comparable to those at other Canadian universities."

June 26, 2015

University of Massachusetts Amherst Selects Ombuds

UMass Amherst has named Carol Booth as its next Campus Ombudsperson, starting July 26, 2015.  Booth has been serving as a senior staff attorney at the campus Student Legal Services Office for the past six years and taught as an adjunct instructor in the department of political science.

Job Posting: Southern New Hampshire University

The private, nonprofit, and nonsectarian university is hiring its first Ombudsman. The full-time position will work with all SNHU stakeholders, including 3,000 students on campus and 65,000 (!) online. Applicants must have a Bachelor's degree and four to seven years of experience. An advanced degree and relevant work experience are preferred. 

June 25, 2015

Job Posting: Georgia State University

The large public university in Atlanta is hiring a fill-time Associate Director for its Office of the Ombudsperson. The position will support the Director, Kelley Alexander, in providing conflict management services for GSU’s faculty, staff and students on four campuses. 

June 23, 2015

University of Toronto Appoints New Ombuds, Completes Review of Program

U of T has announced that Ellen Hodnett will serve a three-year term as the next University Ombudsperson, starting July 1, 2015. Hodnett’s appointment concluded a review of the Ombuds Office that began in October 2014. The review committee found that the U of T Ombuds Office was a responsive and effective resource for the impartial resolution of complaints and an invaluable source of highly credible advice on the improvement of the University’s policies, processes, and outcomes.

Blog Post Offers New Insights, Data on Effectiveness of Organizational Ombuds

In a guest post for the Ethical Systems Blog, John Zinsser has a fresh take on reasons why Ombuds build a more ethical culture than compliance systems alone.  The article draws on research by the Ethics Resource Center and Gallup, insights by Ben Franklin, and data from two Ombuds with multinational corporations. 

Meet the Ombuds at the University of Western Ontario

UWO has posted a video featuring Ombudsperson Jennifer Meister and Assistant Ombudsperson Anita Pouliot. They introduce themselves, explain their work with students, and and shows their office space.  The provide examples of they types of cases that come in and discuss the range of assistance.  (YouTube.)

June 22, 2015

Job Posting: Oklahoma State University

OSU has opened a search for a part-time Ombuds Officer. Reporting to the President, the Ombuds will work with nearly 30,000 faculty, staff, administrators, students and post-doctoral fellows over four campuses on an on-call basis.  It is not clear whether this search will replace or supplement the work of Ronald Beer, who was appointed the University Ombudsperson in 2013.

Maile G. Sagen: Former Ombuds at University of Iowa

Maile Sagen passed away on June 20, 2015. She served as an Ombudsperson at the University of Iowa from 1989 until her retirement in 2005. Sagen served on the University and College Ombuds Association Board of Directors for five years, and help craft UCOA's Standards of Practice and Statement of Ethics. She also served as the mentoring coordinator for UCOA, building the mentor program that continues with the International Ombudsman Association. In 2005, she was honored with the UI Distinguished Achievement Award.

Florida State University Names Ombuds

FSU has appointed Amber Wagner as its Ombuds for faculty and staff -- a population of about 12,000.  Wagner is an alumnus of the University and previously served as the State ADA Coordinator. (FSU Ombuds.)

June 19, 2015

University of Tromsø to Open Ombuds Office

The University of Tromsø (Universitetet i Tromsø), the world's northernmost university, will hire its first Student Ombuds by the fall semester. Daniel Hermansen, leader of the Student Parliament, said that his organization has been working on a plan for several years and that recent cooperation with the Norwegian Arctic student union made it possible. A search will begin soon. (UiT Khrono; UiT Studentparlamentet.)

Job Posting: University of Toronto

U of T is hiring a Manager for its Conflict Resolution Centre.  While not an Ombuds position per se (the University already has an Ombuds), the work is substantially similar. The manager will consult extensively with university stakeholders to develop and train a Graduate Peer Conflict Support Team for students with conflict concerns and to create other training/resources, all while maintaining a significant degree of confidentiality.  Job pays $66,036-$80,391 and applications are due June 18, 2015. (uToronto Careers.)

Navigating From Storm to Agreement

Check out John Zinsser's polished presentation from TEDxCharleston earlier this year.  While not explicitly about Organizational Ombuds, he provides an excellent perspective on the insight that can come from an Ombuds.  (3ptsfwd.)