The Ombuds Blog: IOA Training in Las Vegas

November 29, 2007

IOA Training in Las Vegas

The International Ombudsman Association will offer training sessions for new and experienced ombuds at the The Imperial Palace Hotel in Las Vegas, March 3-7, 2008. This will be the only training opportunity in the Southwest in the foreseeable future. "Ombudsman 101" will be offered March 3-5 and is designed for new ombuds or those seeking information about the organizational ombuds role. ("Ombudsman 101 Plus" will not be offered.) On March 6 and 7, there will be specialized courses in "Conflict Management Across Cultures" and "Coaching Strategies for Ombudsmen." (IOA Training Info.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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