The Monterey County Resource Management Agency is hiring an Ombudsperson to provide confidential, neutral, informal and independent dispute resolution and mediation services to constituents and the RMA. Reporting to the RMA Director, the Ombuds "serves as a resource on issues related to land use processes; recommends steps towards problem resolution and appropriate action consistent with County policies and procedures; identifies and evaluates systemic issues, trends or policies that affect organizational efficiencies and makes appropriate recommendations to modify policies or practices to reduce or eliminate recurring problems; and performs other related duties as assigned." Applicants should have dispute resolution experience and knowledge of applicable laws and regulations. The position pays $66,564 to $90,864 per annum. (SHRM; Position Description.)
Although there are many examples of local permitting and development Ombuds, they are primarily classical in nature. This is a rare example of an organizational Ombuds in the role. (N.B. This position was created in 2005 following a Grand Jury's recommendation for changes in Monterey County's administrative practices.)
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