The Ombuds Blog: Mortgage Crisis Draws in Ombuds

July 16, 2008

Mortgage Crisis Draws in Ombuds

Articles in many US newspapers on the federal takeover of IndyMac Bank featured a picture of Federal Deposit Insurance Corp. Ombuds Robert Brown distributing forms to a mob of unhappy depositors in Encino, CA. (USA Today.) In related financial news, Sam Golden, a former Ombuds for the Comptroller of the Currency was widely quoted on Citigroup's mortgage accounting practices. (Bloomberg News.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 16, 2008

Mortgage Crisis Draws in Ombuds

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