Michigan State University's Graduate School has developed an impressive collection of resources for constructive conflict resolution between faculty and graduate students. In addition to a book, Setting Expectations and Resolving Conflicts, the program has produced video vignettes to spark discussion about the expectations and underlying interests that may be unspoken in many common graduate school conflicts. The clips are available on a DVD and some are online. (MSU Gradaute School; Setting Expectations and Resolving Conflicts in Graduate Education, via Campus-adr Weblog.)
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