October 09, 2009

IOA Unveils Certification Program for Organizational Ombuds

The International Ombudsman Association has launched a new website with details about the Board of Certification and the CO-OP (Certified Organizational Ombudsman Practitioner) designation. The Board of Certification will, “promote, examine and maintain standards for the advancement of organizational ombudsmanry. It does so by identifying--for organizational ombudsman practitioners, their organizations, and the public--those organizational ombudsmen who have voluntarily sought and obtained certification.” The new website outlines the certification process, explains board and certification policies, summarizes the development of the examination, and identifies the board members. The first exam will be administered November 30 through December 5, 2009 at computer test centers. (CO-OP Board of Certification.)

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