The public university in Boca Raton surveyed its 27,000 students in 2009 regarding the available student services, including the 20 year old Ombuds Office. According to a recently released report on the survey, FAU students were remarkably unaware of or did use many services, including student health, psychological services, and the Ombuds Office. Less than 20% were aware of the Ombuds service. On the positive side, three-quarters of the students who were aware of the FAU Ombuds Office said the quality of service was good or excellent. (FAU Student Satisfaction Survey 2009 Results.)
Related posts: TSA Ombuds Surveys Visitor Satisfaction; Central Washington University Surveys Ombuds Users; University of South Carolina Starts Visitor Survey; University of Waterloo Ombuds Surveys Visitors.
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