The Ombuds Blog: University of Missouri–Kansas City Ombuds Posts First Report

May 20, 2011

University of Missouri–Kansas City Ombuds Posts First Report

Nancy E. Day, the first Faculty Ombudsperson at UMKC, has published a report on her activities since she began work last September. Day summarizes the efforts to set up the office, including IOA training, campus outreach, and the creation of relevant materials and a charter.

In addition, Day, who has a quarter-time appointment saw six visitors. Finally, she offers some suggestions for the campus including the expansion of Ombuds services for other stakeholders. (UMKC Ombuds 2011 Annual Report.)

Related posts: University of Missouri–Kansas City Appoints First Faculty Ombuds; Ombuds for University of Missouri–Kansas City Goes Online.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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May 20, 2011

University of Missouri–Kansas City Ombuds Posts First Report

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