The Ombuds Blog: Job Posting: Business Development Bank of Canada

May 17, 2016

Job Posting: Business Development Bank of Canada

The government-run bank headquartered in Montreal is hiring a part-time Ombudsman. The position handles about 150-250 cases a year from customers, employees and suppliers, and provides upward feedback to improve the operations of the bank. The BDC Ombuds reports to the bank president, CEO, and board of directors, and followins FCO and IOA standards of practice.

Applicants must have a BA in administration or a related field (a professional title, such as LLB, CA or MBA is preferred), at least ten years experience in banking, BDC, or mediation, and fluency in English and French. Applications are due May 23, 2016. No salary indicated. (Workopolis; BDC Ombuds.)

Related: Job Posting (Coordinator).

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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May 17, 2016

Job Posting: Business Development Bank of Canada

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