The Ombuds Blog: US News & World Report: "What Students Should Know About College Ombuds"

September 04, 2024

US News & World Report: "What Students Should Know About College Ombuds"

The media company known for its influential ranking of colleges and graduate schools, has published an article explaining the role of campus Ombuds. The piece includes sections on: History of Ombuds Offices; What an Ombuds Does; How an Ombuds Helps; When To Use Ombuds; When Not to Use Ombuds; Issues Brought to Ombuds; and Resolution That Can Be Expected. Ombuds quoted in the article include: Hector Escalante Meza (University of California, Merced); Tom Kosakowski (University of Southern California); Sarah Klaper (Northwestern University and IOA President); and Lisa Yamagata-Lynch (University of Tennessee—Knoxville). (USNews.)

5 comments:

Tom Kosakowski9/04/2024 3:54 PM
Hopefully, parents are sending this article to their students at college.
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Anonymous9/04/2024 10:12 PM
Parental support for this function will carry more weight than years of annual reports.
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Reese9/06/2024 9:17 AM
It is wonderful to see US News & World Report help students understand the role of the Ombuds, and, how we can help them navigate and manage challenges better. Kudos to Tom, Sarah, Lisa and Hector (and IOA staff) that help spread the good word about Ombuds.
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Anonymous9/09/2024 10:34 AM
This is great! I'll plan to link to this article from my website. Thanks!
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Kira9/27/2024 7:33 AM
Excellent!! Thanks for those who contributed to the article - helps us all!!
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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